Dutch Bros Coffee

4.7
2212 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
1802 E. Platte Ave., Colorado Springs, CO
80903, United States

Hours

Reviews

4.7
2,212 reviews
5 stars
1,862
4 stars
190
3 stars
58
2 stars
25
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praise friendly and helpful baristas, others report rude interactions and poor service.

Drink Quality

Many customers enjoy the drinks, but there are complaints about inconsistency in preparation and excessive sweetness.

Wait Times

Customers frequently express frustration with long wait times, especially during busy hours, and issues with the efficiency of service.

Pricing Concerns

Several reviews mention dissatisfaction with rising prices and perceived value for money, particularly regarding drink sizes and additional charges.

Atmosphere

The atmosphere is generally appreciated, with many customers enjoying the vibe and the friendly interactions with staff.
  • KM
    Kitty Madaj
    Nov 13, 2025
    5.0
    Adorable 🥰
  • MF
    Mikay Fair
    Oct 28, 2025
    4.0
    I've been coming to this location since 2018 and have always loved the people and atmosphere there hence the 4 star review, But the past 3 times I've had the same brown hair girl and she's very rude and doesn't seem like she cares . My daughter was supposed to get a birthday drink today and the photo posted is her drink. It's a small and it's not even filled all the way . I asked if they could make it fun( like they have every other year with sprinkles and whip and happy birthday on the cup) and she told me there is not a way to do that. So I'm not sure if it's just this one person at this location but I was very disappointed today especially since it was for my daughter.
  • SW
    sabrina wagoner
    Oct 21, 2025
    1.0
    Just left and I am not pleased. Times are tough and usually we have a really pleasant girl with big glasses, today we came and we had the guy read: banana cream pie breve large light ice banana syrup extra banana soft top: she filled the cup super full w ice, I told the barista light ice she threw the cup and got mad?? There was barely soft top in my cup.. We paid 16$ for 2 drinks. My partner got a candy cherry Red Bull drink light ice large with soda water to fill the gap on top, add blackberry float.: she got the wrong flavored drink no float…She had to ask for the soda and float on top: she got a drink that was wrong and purely the Broista’s fault as the order taker guy read back and was kind. We will not be coming back to this location. HOW RUDE. Mostly disappointed in how the woman barista acted and refuse to make the drinks as ordered. DO BETTER. People will pay but only if you do it right and are welcoming. NEVER AGAIN. I inserted what a candied cherry rebel should look like vs what we got..with no garnish and it didn’t look anything close. Also our points don’t get scanned correctly and activated..
  • ZZ
    Zooey
    Oct 16, 2025
    1.0
    What's the point of mobile ordering if you still have to wait in a long line just to go to the window ? I order ahead all the time, I'm on a break from work and have only a few minutes. They say "let me let them know you're here".... Can't you just grab it so I can leave the line and save me 5 minutes of waiting? It's not like there's a convenient place to park and walk up or I would so I can get the drinks faster.
  • WR
    wayne rainey
    Oct 14, 2025
    2.0
    Too long of a wait

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!