Dutch Bros Coffee

4.1
154 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
8080 Chardonnay Grove, Colorado Springs, CO
80927, United States

Hours

Reviews

4.1
154 reviews
5 stars
106
4 stars
8
3 stars
10
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their positive interactions and willingness to assist.

Speed of Service

Numerous reviews indicated that the service is often slow, with long wait times reported, particularly during busy hours.

Drink Quality

While many customers enjoyed the drinks, some expressed dissatisfaction with drink quality and consistency, noting issues with incorrect orders.

Atmosphere

The atmosphere is generally described as friendly and welcoming, contributing to a positive customer experience despite service delays.

Management Issues

Several reviews pointed out concerns regarding management and staffing, suggesting that better organization and training could improve service efficiency.
  • GA
    Gabby Alvarez
    Nov 7, 2025
    5.0
    Always sweet people and good service. I didn’t catch her name, all I know is that she had long black hair and heart hoop earrings, she was very nice and helped me have a better day after a long week
  • LJ
    Leeroy Jenkins
    Nov 7, 2025
    2.0
    The drinks are fine but the service is sooooo slow here. Got here at 5:30 to get a drink quickly but I actually just leave if there's cars already waiting. I was behind a truck and you can clearly see the employee just yapping about anything but coffee and making sure I couldn't get a drink before work. The drinks are actually more expensive at this location too for some reason? Just going to a new location from now on even though this is next to my house.
  • EP
    Emily Phelan
    Oct 17, 2025
    5.0
    First time stopping at a Dutch Bros. Line was long and a shift change was in progress. They made the wrong drink but caught their own error and gave me both. Ya got me; I’m hooked now.
  • BF
    Bri Flores
    Oct 13, 2025
    5.0
    My favorite go to Dutch Bros location! Also so close to me so it’s so convenient. The staff is seriously the best here, they are so sweet and helpful. They’ve given me drink suggestions and even tips with how to order certain items. My drinks always tastes amazing and the service is always just the best! And my dogs are always so excited to come with! 😊
  • MM
    Michelle
    Oct 11, 2025
    1.0
    We visited this Dutch Bros location on 9/23 around 11:30 AM while heading to the airport, and unfortunately, the experience was disappointing. While waiting in the drive-thru, we noticed the employee taking orders outside was engaged in a lengthy, casual conversation with the car in front of us—completely unrelated to the order itself. Meanwhile, multiple cars, including ours, were left waiting unnecessarily. What made matters worse was that same employee later received their drink before ours when we reached the window, despite us waiting in line. (I will admit, we were frustrated and short in our response). When we were finally handed our drink, the barista said, “Thank you so much for your patience,” in a clearly condescending tone that felt passive-aggressive rather than appreciative. This interaction showed a lack of professionalism and consideration for customers’ time, especially those on a schedule. We’ve always appreciated the typically friendly culture at Dutch Bros, but this experience fell far below expectations. We won’t be returning to this location.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!