Dutch Bros Coffee

4.3
240 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
1826 S Academy Blvd, Colorado Springs, CO
80916, United States

Hours

Reviews

4.3
240 reviews
5 stars
177
4 stars
17
3 stars
7
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, with some experiencing delays of over 30 minutes for their orders.

Staff Attitude

While some reviews praised the friendliness and helpfulness of the staff, others noted instances of rudeness and poor customer service.

Order Accuracy

Several customers expressed dissatisfaction with incorrect orders and drinks not being made as requested.

Drink Quality

Feedback on drink quality was mixed; while some customers loved their beverages, others received poorly made drinks.

Location Management

Customers highlighted issues with disorganized lines and management of the drive-thru, leading to frustration and negative experiences.
  • JR
    Janessa Raelynn
    5 days ago
    1.0
    I am understanding of the busy sticker days, I come prepared, what frustrates me is standing OUTSIDE for an hour, to be told they have ran out of stickers, and also seeing a single person walking away with 8 drinks and 8 stickers, this has happened to me on multiple occasions which is very frustrating! If you did not come with 8 people why do need get 8 stickers?! Something has to be done so it feels more like an equal opportunity!
  • CB
    Christina Banks
    6 days ago
    5.0
    I go to the Dutch on circle and Palmer park. The staff there are awesome and make you feel welcomed. They know me not only by my name but are concern about me and always ask how im doing today. I am going through stage 4 kidney failure and they always show they care
  • SM
    Susan Mora
    Nov 16, 2025
    1.0
    They kept bouncing around taking orders, and two people ended up skipping ahead of me because of their disorganization. Then I finally get my Red Bull drink and it tastes watery because it just sits there and gets overfilled with ice. Go to the one downtown—10/10 better. They actually know what they’re doing.
  • BL
    Bobby Lawlor
    Nov 2, 2025
    1.0
    Clicked the drive through button when ordering through the app. Went to the walk up window because it was empty and the car lines were incredibly long. I was punished by the employee who received me. First with attitude and disgust, then with a 30 minute wait as many many many other people who walked up to place orders (not on the app) got their drinks and left. It was only after the thirty minutes that I got my half melted drink. Do better. Be better. Or go somewhere else.. this was a really awful experience. Normally Dutch bros is awesome. This was not the way to start a relaxing Sunday.
  • WM
    Whitney Murphy
    Oct 27, 2025
    1.0
    I just received one of the worst cups of coffee I’ve ever had in my life. I payed $7.00 for a cup of iced milk. Dutch Brothers is always so busy that you can’t go back around and ask for them to remake the drink or you feel guilty about holding up the line even more. I’m sad because this is the closest one to my house.The staff is all super great but the coffee is lacking.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!