Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers reported long wait times, with some experiencing delays of over 30 minutes for their orders.
Staff Attitude
While some reviews praised the friendliness and helpfulness of the staff, others noted instances of rudeness and poor customer service.
Order Accuracy
Several customers expressed dissatisfaction with incorrect orders and drinks not being made as requested.
Drink Quality
Feedback on drink quality was mixed; while some customers loved their beverages, others received poorly made drinks.
Location Management
Customers highlighted issues with disorganized lines and management of the drive-thru, leading to frustration and negative experiences.
JR
Janessa Raelynn
5 days ago
1.0
I am understanding of the busy sticker days, I come prepared, what frustrates me is standing OUTSIDE for an hour, to be told they have ran out of stickers, and also seeing a single person walking away with 8 drinks and 8 stickers, this has happened to me on multiple occasions which is very frustrating! If you did not come with 8 people why do need get 8 stickers?! Something has to be done so it feels more like an equal opportunity!
CB
Christina Banks
6 days ago
5.0
I go to the Dutch on circle and Palmer park. The staff there are awesome and make you feel welcomed. They know me not only by my name but are concern about me and always ask how im doing today. I am going through stage 4 kidney failure and they always show they care
SM
Susan Mora
Nov 16, 2025
1.0
They kept bouncing around taking orders, and two people ended up skipping ahead of me because of their disorganization. Then I finally get my Red Bull drink and it tastes watery because it just sits there and gets overfilled with ice. Go to the one downtown—10/10 better. They actually know what they’re doing.
BL
Bobby Lawlor
Nov 2, 2025
1.0
Clicked the drive through button when ordering through the app. Went to the walk up window because it was empty and the car lines were incredibly long.
I was punished by the employee who received me. First with attitude and disgust, then with a 30 minute wait as many many many other people who walked up to place orders (not on the app) got their drinks and left.
It was only after the thirty minutes that I got my half melted drink.
Do better. Be better. Or go somewhere else.. this was a really awful experience. Normally Dutch bros is awesome. This was not the way to start a relaxing Sunday.
WM
Whitney Murphy
Oct 27, 2025
1.0
I just received one of the worst cups of coffee I’ve ever had in my life. I payed $7.00 for a cup of iced milk. Dutch Brothers is always so busy that you can’t go back around and ask for them to remake the drink or you feel guilty about holding up the line even more. I’m sad because this is the closest one to my house.The staff is all super great but the coffee is lacking.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a wide range of drinks including classic espresso drinks, shakes, smoothies, sparkling sodas, lemonades, and sugar-free flavors like white chocolate and caramel. They also offer caffeine-free options such as Hot Cocoa and decaf espresso drinks.
Are there sugar-free flavor options available at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
What are Dutch Bros Coffee's business hours?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer delivery or curbside pickup?
Dutch Bros Coffee offers curbside pickup but does not provide delivery services.
How can I earn rewards points at Dutch Bros Coffee?
You earn 3 points for every dollar spent at Dutch Bros Coffee with no limit on how many points you can collect. If you forget your phone, provide your phone number to the broista to still receive points.
Where is the Dutch Bros Coffee location in Colorado Springs?
The Dutch Bros Coffee is located at 1826 S Academy Blvd, Colorado Springs, CO 80916, USA.
Can I order Dutch Bros Coffee drinks ahead using their app?
Yes, you can order drinks ahead using the Dutch Bros app available on iOS and Android for quick and convenient pick-up.
What nearby places can I visit after stopping by Dutch Bros Coffee at 1826 S Academy Blvd?
Nearby places include Tacos ecatlan and Tacos El Guero for Mexican food, Cage Fitness gym for a workout, and Pho Buddy for Pan-Asian cuisine. You can easily stop by these spots before or after enjoying your drink at Dutch Bros Coffee.
Are there automotive services or parts stores near Dutch Bros Coffee?
Yes, nearby you will find O'Reilly Auto Parts, Car Castle LLC (used car dealer), Mi Mexico Tire Shop, AutoZone, and Quality Auto Performance Center for automotive parts, services, and repairs.
What other quick dining options are available near Dutch Bros Coffee?
You can find Carl's Jr. and Wendy's for fast food burger options, as well as Little Caesars Pizza and Ephriam's Ribs nearby for pizza and barbecue cuisine respectively.