Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
While many customers praised the friendly and welcoming staff, there were several complaints about slow service and order inaccuracies.
Drink Quality
Customers generally enjoyed the drinks, highlighting favorites like the blended aftershock rebel and horchata chai, but some reported issues with drink consistency.
Order Accuracy
A significant number of reviews mentioned problems with incorrect orders, indicating a need for better attention to detail during order preparation.
Atmosphere
The location is often described as having a friendly and inviting atmosphere, with staff engaging positively with customers.
Speed of Service
Multiple reviews noted long wait times, especially during busy periods, leading to frustration among customers.
CD
Chris Dantzler
4 days ago
3.0
The car hop taking the orders doesn’t understand how queues work. I was the last car in line for 3 minutes. Waiting patiently to get through to order. She straight up skipped me and went to the car that pulled in 4 minutes after I arrived. The car hop said “that’s just how we do it”.
RH
Rachel Heidelberg
Nov 14, 2025
1.0
The white coffee is absolutely disgusting. They claimed it was like a blonde roast I even paid for an extra shot. It does not taste like coffee whatsoever. I got lied to by the people who work here saying that it was a blonde roast and I just looked it up and apparently it’s not it really is not great to have your money wasted like this or time. I get blonde roast everywhere I go you guys should at least warn people on how absolutely gross it taste before they spend extra money on trying to get an extra shot on a drink that doesn’t even taste like coffee.
DM
Dani MCDonald
Nov 10, 2025
5.0
November 10, 2021 Hazelnut truffle mocha ☕️
AJ
AG J
Nov 1, 2025
1.0
This location has to be the worst! No walkup window, no order ahead and the worst set I've ever seen. Not worth the 45 min wait.
SH
soph “mari” h
Oct 24, 2025
4.0
came through this morning on my way to class to get a coffee i saw on facebook and wanted to try! my coffee is really good and the guy at the window was very nice to me. however, the girl who took my order from my car seemed annoyed and i just didn’t get the best vibes from her, which was interesting bc every dutch bros i go to, everyone is always very nice. great coffee though!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a variety of drinks including killer coffees, epic drinks, and kid-friendly options like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
Are there sugar-free flavor options available?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Does Dutch Bros Coffee offer caffeine-free drinks?
Yes, caffeine-free options include decaffeinated versions of classic espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What are the business hours for the Colorado Springs Dutch Bros Coffee location?
This location is open daily from 5:00 AM to 11:00 PM.
Can I order Dutch Bros Coffee drinks ahead of time or get curbside pickup?
Yes, curbside pickup is available, but delivery is not offered by Dutch Bros Coffee itself. You can place orders ahead using their app or online links.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Acceptance of personal checks varies by location.
Are there any special promotions for birthdays?
Yes, by downloading the Dutch Bros app, customers receive a free drink reward on their birthday.
How can a customer find Dutch Bros Coffee if they're visiting Shipley Do-Nuts in Colorado Springs?
Dutch Bros Coffee is nearby Shipley Do-Nuts, so after enjoying donuts, you can easily stop by Dutch Bros for coffee to complement your visit.
What other dining options are near Dutch Bros Coffee at 11020 Cross Peak View?
Nearby dining includes Rush Bowls for health food and smoothies, Bonchon for Korean chicken, Panda Express for fast food, and various other restaurants offering diverse cuisines.
How can nearby gas stations like Conoco and Rocket assist customers visiting Dutch Bros Coffee?
Customers can refuel at Conoco or Rocket gas stations near Dutch Bros, making it convenient to fuel up both their vehicle and themselves with coffee or snacks during their trip.