Dunkin'

4.1
248 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Colorado Springs, CO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4425 Buckingham Drive, Colorado Springs, CO
80907, United States

Hours

Reviews

4.1
248 reviews
5 stars
167
4 stars
19
3 stars
11
2 stars
15
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude or unprofessional behavior.

Order Accuracy

Many customers express frustration with order inaccuracies, including missing items and incorrect preparations.

Cleanliness

The facility is frequently noted for its cleanliness, contributing positively to the overall customer experience.

Product Availability

Several reviews mention that the store often runs out of popular items, particularly donuts, which affects customer satisfaction.

Food Quality

Feedback on food quality is inconsistent, with some customers enjoying the donuts and coffee while others report stale or poorly prepared items.
  • AG
    A G
    Nov 13, 2025
    1.0
    The barista helping us the at window was very rude and short with our interaction. When we ordered our two coffees and munchkins, we were overcharged. We didn’t realize this right away and called back and was met with very rude workers who gave us fake names and refused to do anything to actually fix the situation. We asked for the manger several times to be handed off to several different employees, who all refused to give us any information regarding their management and just gave us the excuse that there manager was gone and would be for the next week. Seriously reconsider before coming here as they may overcharge you and then treat you like you’re the problem.
  • LP
    L. A. Patschull
    Nov 11, 2025
    1.0
    Happy Veterans Day...yeah right. This location and their employees don't seem to give a care at all about vets...u less you got there before noon. I have come to this location 3 times before today, and each time I'm told they are out of Boston Cream donuts FOR THE DAY. How the hell does Dunkin run out of a donut type before noon. They have done this 3 times before... I just stopped in for 2 Boston Creams. I didn't need anything free. Just wanted something I like. Today I was told they were out for the day at 12:03 once again... then they blamed their poor management on Veterans day. Total worthless business now. They have a free donut veterans promotion...then only stock the cheapest doughnuts to watch their bottom line... my suggestion is not to pretend to care. Just sell donuts...or whatever it is you do now that you are only Dunkin... and you need to change your branding to 1 D not use the current 2. If every time I've been to your store between noon and 12:35 (4) and you are out of Boston Cream donuts for the day, please have the janitor from the bank next door order your food...they might have a clue.... I will not be coming to your business anytime soon.
  • KF
    K French
    Nov 9, 2025
    4.0
    Very greasy. left a coating in my mouth. I wish I hadn't have done that.
  • CN
    Cristina Holzer (NY)
    Oct 27, 2025
    2.0
    I'm sorry i tried time and time again to give this place a shot, especially because of the convenience of it being the closest one to me. And I don't want to complain But I'm just done. This is the 4th time there's an issue. And ALLLLL I've been wanting these 4x is a friggin sesame bagel, not toasted, cream cheese on the side. Oh sliced too. Not hard. And I've worked at DD in Florida so it's not that difficult to get this right. Prior to today when Ive ordered thru the app, I get there and their out, or they've mixed up the order ,ive never gotten the dang bagel. But today I even made the decision to go walk in,instead of drive thru. And I saw that the actually had the sesame bagel so I ordered another one. Same way, not toasted,just sliced,cream cheese on side. I get home, both are toasted . One has cream cheese on it with a piece of clear plastic in the middle of it and the other toasted with cream cheese on side. Coffee was nasty just had blobs of cookie it seemed like to us, when it was supposed to be the candy bar coffee . It's just frustrating y'all. You spend good money and can't get what you ordered. I have to take responsibility and I need to go thru the order with a fine comb inspection here on out. Also lady not pleasant ,just staring at ya ,just bad experience. Again.
  • MP
    Michael Friml Design & Photography
    Oct 6, 2025
    5.0
    Excellent service, spotless facilities, and friendly staff. I really enjoyed my morning coffee at the cozy coffee table. This was my second visit in three years as an RVer, and it was just as pleasant as the first!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4425 Buckingham Drive, Colorado Springs?

Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM, and Saturday and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.