Dunkin'

2.8
199 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Colorado Springs, CO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1391 Interquest Parkway, Colorado Springs, CO
80921, United States

Hours

Reviews

2.8
199 reviews
5 stars
68
4 stars
16
3 stars
7
2 stars
16
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned stale or poorly prepared food, particularly donuts and sandwiches.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Management Issues

Feedback indicated problems with management, including disorganization and lack of staff training.

Inconsistent Availability

Customers expressed frustration over the frequent unavailability of menu items, especially donuts.
  • AA
    Anthony
    1 day ago
    1.0
    completely incompetent. would not suggest anyone come in the store. waited 30 minutes for two items
  • JM
    Jon Miller
    3 days ago
    3.0
    This location is nice, but the reason for 3 stars is because they were the only Dunkin in town that still sold the vanilla creme powdered donut. I was told in the past that they would still make them at that location. Had it just last week, and today was giving the same corproate schpeel of "I'm sorry, that donut has been discontiued and replace by...." that every other Dunkin says. As for that, I will no longer be a customer here, or any other Dunkin.
  • DO
    Dustin O'Neill
    Nov 16, 2025
    1.0
    I ordered from this location with DoorDash and my bagel had almost no cream cheese and it was rock solid. Do better.
  • AA
    Al
    Nov 7, 2025
    1.0
    I’ve been to many Dunkin donut locations across multiple states and grew up enjoying Dunkin’ Donuts and this is hands down the worse location I’ve ever been to. Terrible service and both bagels we ordered with cream cheese had almost no cream cheese in it, they might as well not even add it in. 80% of the cream cheese was in the bagel hole and the rest accidentally got in the bagel itself by the look of it . They messed up my coffee too. This is the first time I’ve been disappointed in a Dunkin donut location. Avoid this location.
  • BK
    Bill Keegan
    Nov 4, 2025
    5.0
    Love this location! I’ve been in the Springs for work all week and have been going to this location every day. The girls who work here are so friendly and they made my drink perfectly! Today the manager even asked why I skipped the donut, (my coworker I was with got one) and when I mentioned I’ve been on the Mediterranean diet and lost 58 lbs since June, she celebrated with me and made my morning. Great service, clean store, and a positive atmosphere!

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Colorado Springs, CO?

This Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM and on Saturday and Sunday from 6:00 AM to 7:00 PM.

What special holiday drinks are currently offered at this Dunkin'?

You can try the new Cookie Butter Cloud Latte as well as the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the Berry Sangria Refresher.