Business Details
About
Mexican Restaurant
Chipotle Garden of the Gods is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
1370 Garden Of The Gods Rd, Colorado Springs, CO
80907, United States
Hours
Reviews
4.0
1,201 reviews
5 stars
628
4 stars
266
3 stars
111
2 stars
60
1 star
136
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes of food, often feeling they received less than expected for the price.
Food Quality
Several reviews mentioned issues with food quality, including cold items, overcooked ingredients, and even insects found in the food.
Service Issues
Customers frequently reported problems with service, including incorrect orders, long wait times, and poor communication.
Cleanliness
Multiple reviews pointed out that the restaurant was not kept clean, with dirty tables and unsanitary conditions noted.
- HNHisham Noman3 days ago1.0This location has a terrible manager now (comment posted 11/21/2025, 3 PM MST, in case there are other good managers at different times). The manager comes across as a complete control freak, staff can’t seem to make even simple decisions without checking with her first. My fountain drink was completely flat, so I asked if I could exchange it for a bottled drink. She refused. I then asked for a refund, and she demanded a receipt. I explained that I had thrown it away, and she still insisted she couldn’t refund it without the receipt. I actually had to dig it out of the trash just to get my money back. To top it off, she also asked me to return the fountain cup, as if she wanted to make sure I wasn’t secretly enjoying the flat soda. It was honestly comical how petty the whole situation was. I’m used to much better Chipotle experiences. This manager does not represent the company well at all. She either needs more training or perhaps help finding a role better aligned with her strengths, because managing a Chipotle is clearly not her forte.
- OSolivya shackelton3 days ago1.0I ordered a burrito bowl and they gave me someone eles order I could not eat becauee of ingredients im allergic to. They cant get orders correct and almost made me really sick had I not realized they game me someone eless order. So 30$ waisted and almost a trip to the hospital. Thankyou Chipotle.
- MAMelissa ArceneauxNov 6, 20251.0Show up to pick up a pick uporder.After I've been notified it's ready. Then get told when it's ready It will be put on a shelf and the person is not allowed to go in the back and check. I proceed to Watch 5 employees with no customers in the store. Not want to help me even though my order was ready in the BACK! the whole time. I had to point it out to the employee. And finally get the order. Inconsistence with the way you want to have pickup orders retrieved. And not sure why employees that are working can't help pick up orders
- KMKay MeddahOct 31, 20251.0Very rude staff especially on Halloween promotion day, very unpleasant and unprofessional the staff who served me shouted to keep my hands outside the counter glass, very impolite. Will not use this branch again.
- MLMarie LOct 28, 20251.0The same week I was charged 2 different prices for prices for the same burrito !!! Like they make up the prices as they go!!!!!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Garden of the Gods?
Chipotle Mexican Grill at Garden of the Gods is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Colorado Springs?
It's located at 1370 Garden Of The Gods Rd, in the Staples parking lot next to Black Bear Diner, Colorado Springs, CO 80907.
What types of services does Chipotle Mexican Grill at Garden of the Gods offer?
They offer in-store pickup, delivery, catering, gift cards, and accept credit cards, with online and mobile ordering available.
Does Chipotle Mexican Grill source its ingredients responsibly?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that practice humane and sustainable farming methods.
How can I order Chipotle Mexican Grill food online or via app?
You can order online at https://order.chipotle.com/ or use the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455.
Does Chipotle Mexican Grill welcome LGBTQ customers?
Yes, this location welcomes LGBTQ customers.
What are some nearby dining options if I visit Chipotle Mexican Grill at Garden of the Gods?
Nearby dining includes Black Bear Diner, Colorado Springs - Garden of the Gods Black Bear Diner, Panda Express, and Kum & Go offering breakfast and brunch.
Are there any nearby services that could be convenient when visiting Chipotle at Garden of the Gods?
Yes, nearby services include Staples for office supplies, FedEx Office Print & Ship Center, and multiple courier services like UPS Access Point.
What are some nearby entertainment or leisure places around Chipotle at Garden of the Gods?
Nearby leisure spots include Trinity Brewing Company, Roosters Men's Grooming Center, and opportunities to visit Pikes Peak for mountain activities.
How can I contact Chipotle Mexican Grill at Garden of the Gods for questions or feedback?
You can email them at co.0153.garden@chipotle.com or call the main phone number at +1 719-264-9749.