Chipotle Mexican Grill

3.7
1849 reviews
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About

Mexican Restaurant
Chipotle Powers is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3026 New Center Pt, Colorado Springs, CO
80922, United States

Hours

Reviews

3.7
1,849 reviews
5 stars
819
4 stars
404
3 stars
152
2 stars
113
1 star
361

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some employees are praised for their kindness and efficiency, others are reported as rude and unprofessional.

Food Quality

Food quality is inconsistent, with reports of over-salted chicken, undercooked rice, and issues with freshness leading to customer dissatisfaction.

Cleanliness

The restaurant's cleanliness is a significant concern, with many reviews highlighting dirty tables, overflowing trash, and unsanitary conditions.

Portion Sizes

Customers frequently complain about small portion sizes, particularly regarding meat and rice, leading to feelings of being shortchanged.

Management Response

Some customers appreciate the efforts of specific managers and staff, while others express frustration over poor management and lack of accountability for staff behavior.
  • RJ
    Rational Juice
    2 days ago
    5.0
    We wanted to support our local school by visiting Chipotle for some good eats. I ordered a chicken burrito and my wife had a steak bowl. They prepared it in front of us. It was hot and fresh. Staff were friendly and expedient. We would return again.
  • CA
    Chris Auger
    6 days ago
    1.0
    This location messed up my order. I called them and went back to pick up my order and Candy told me she had no record of it and wanted to argue with me. Avoid this location if you want what you ordered.
  • AM
    Albert Murch
    Nov 7, 2025
    1.0
    There is a young, tan-skinned woman with slanted eyes. She prepares food at work. Every time she comes, she frowns at me and makes strange hand and body gestures. From what I see, the employer has spoiled her a lot. I don’t have any personal issue with her.
  • JM
    Julia Mary
    Nov 5, 2025
    5.0
    Hello! Chipotle was packed tonight and the team kept everything moving! The staff quickly refilled the carne asada while making my order. Friendly attitudes even with a long line. Thank you!!
  • ZM
    Zanaya McMillian
    Oct 27, 2025
    2.0
    Took a while to receive service from staff, lots of people running around. Very messy and overloaded burrito. Super chewy and hard chicken, ingredients not evenly dispersed in burrito. Weird energy in the restaurant, large puddles of water near high traffic areas and staff standing around rather than help clean up or serve customers. Took over 15 mins for my singular burrito to come out - being 4th person in line

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Colorado Springs offer?

Chipotle Mexican Grill offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 3026 New Center Pt, Colorado Springs?

Chipotle is open daily from 10:45 AM to 11:00 PM.