Chipotle Broadmoor is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with incorrect orders, particularly with online and mobile orders.
Food Quality
While some customers praised the food as delicious, others complained about poor quality, including small portions and undercooked items.
Customer Service
Feedback on staff behavior was mixed; some praised friendly service, while others reported rude interactions and poor handling of requests.
Cleanliness
The cleanliness of the restaurant was noted as inconsistent, with some reviews mentioning dirty dining areas.
Value for Money
Several customers felt that the prices were high relative to the portion sizes and quality of food received.
GE
Grace Elston
3 days ago
1.0
I went here for dinner and within an hour after eating I was vomiting. This place easily gave me food poisoning. This was my first time here and I will not be going back.
KK
Kimi Kulacic
Nov 16, 2025
5.0
Had a bowl today and it smacked. So yummy
MM
McKenzie
Nov 15, 2025
1.0
I ordered a bowl, a burrito (with completely different ingredients), a watermelon limeade, and a fountain drink.
i got two burritos, with guacamole. Which i am allergic to. so specifically didn’t get that.
the front person working did offer to make more watermelon limeade as they were out, but laughed. he even looked directly at the receipt to check our drinks. they put the cups in the bag, and the completely wrong food.
the only good thing that happened was they gave us larger cups for the drink mishap.
this was my first experience at chipotle, i couldn’t figure out how to get a l refund, which i fully believe i deserve. i spoke to the stupid AI chat on the app and it gave me a free entree and a drink. i’m sure there will be limitations, and it doesn’t match to 37 dollars of food.
AM
Aidan Miller
Nov 9, 2025
3.0
I don't get why Chipotle always decides to give us less for what we pay for. I ordered DoorDash and I asked for extra protein and paid for it while only getting the normal serving amount. I get food service and how it's always busy, but consistency is what matters and if these reviews are always good I don't know why they decide to not keep up with that for everyone. Ive had a pretty bad day, and Chipotle always cheered me up so I decided to order from a location I havent ordered from yet to see if they are just as consistent as my go to store. Obviously not, I shouldn't have had to pay for extra if I didn't get extra in the end. I may be petty but it's my money I'm spending, why not give what is paid for?
SM
Shug Magnolia
Nov 3, 2025
2.0
Ordered for pick up through app. Had to go in to see if it was ready. Technical issues didnt get my order. Good thing I went in.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Broadmoor serve?
Chipotle Broadmoor offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced and wholesome ingredients following their Food with Integrity principles.
What are the operating hours for Chipotle Mexican Grill at 2130 Southgate Rd?
Chipotle Broadmoor is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Broadmoor offer pickup and delivery services?
Yes, Chipotle Broadmoor provides both in-store pickup and delivery options.
Where exactly is Chipotle Mexican Grill located within Broadmoor Town Center?
It is located at 2130 Southgate Rd in Colorado Springs, Colorado, inside Broadmoor Town Center next to Starbucks, Michaels, and Ross Dress for Less.
Can I order Chipotle online or through an app?
Yes, you can order Chipotle through their website or the Chipotle app available on the App Store. Online ordering links are provided for your convenience.
Does Chipotle Broadmoor support any special dietary or ingredient standards?
Chipotle follows 'Food with Integrity,' prioritizing real ingredients without artificial colors, flavors, or preservatives, sourcing ingredients from humane and sustainable farms.
What nearby places can customers visit before or after dining at Chipotle Broadmoor?
Customers can visit Starbucks for coffee, Michaels Stores for arts and crafts shopping, and Ross Dress for Less for clothing shopping, all conveniently located near Chipotle.
Are there any nearby stores where I can shop for electronics or mobile phones near Chipotle Broadmoor?
Yes, Verizon and Verizon Business Services are nearby and serve as mobile phone stores and electronics retailers.
What other dining options are available near Chipotle Broadmoor?
Nearby dining options include Saladworks for salads, Extreme Pizza for pizza, and Golden Bee which is a pub and British restaurant offering food and entertainment.
Are there beauty and health services located close to Chipotle Broadmoor?
Yes, customers can find nearby salons and spas such as Supercuts, Hair by Kelsey Foiles, Veda Salon & Spa, Benefit Cosmetics BrowBar, Charlotte Tilbury, Ulta Beauty, and Browbabeslayer.