Several customers praised the attentive and friendly service provided by staff members, particularly highlighting servers like Jessica and Aurora.
Food Quality
Mixed reviews on food quality; while some enjoyed their meals, others reported issues with undercooked or poorly prepared dishes.
Wait Times
Numerous complaints about long wait times for seating and food, with some customers leaving due to lack of service.
Atmosphere
The restaurant's atmosphere received positive remarks for being welcoming and clean, although some noted unpleasant odors.
Pricing
Customers found the prices to be on the higher side, with some feeling the quality did not justify the cost.
JG
James Van Gorder
4 days ago
3.0
Pretty pricey for something I can get at olive garden for 3/4 the price but it was nice
SN
Stephanie Newton-Keyser
Nov 11, 2025
1.0
Worst service - never asked for refills on drinks, asked if our food was good, wait time for everything was ridiculous sice they we not busy at all, short staffed for a holiday, food quality poor. Pasta over cooked, protein was not mixed in with the sauce, the protein (sausage) was hard aka over cooked. Asked for additional sauce it came 15 minutes later. My partner was finished with his meal before I could even start. NEVER GOING BACK!!
AA
A A
Nov 2, 2025
2.0
Ordered curbside. Arrived 5-10 min before the website's ETA and parked in a curbside spot.
Shortly after my ETA, staff brought abother order out, so they saw my vehicle waiting.
I kept waiting for the text the site said to expect when my order was ready.
10 min after the ETA, I went inside for a few min, but there was nobody at the front counter.
Called to ask for an ETA.
My order was brought out 15 min after the ETA, and it was room-temp, so it had been ready for quite a while.
LG
Lorena Garduño
Oct 21, 2025
1.0
This establishment not many of them was the worst I've ever been in. We waited nearly 15 minutes for a seat. Someone came out and took payment from a gentleman looked at us gave us a crazy look and disappeared. We never got seated and therefore left. I will always encourage cannot visit this place. Seriously felt a bit that there was a racial profile against us. But whatever we ended up going to Old Chicago where we received wonderful hospitality and better food. Shame on you Carrabba's!!!! I would have given a negative 1 if I could have.
RL
Robyn Lopez
Oct 21, 2025
1.0
If I could give 0 stars I would. Showed up around 12:30 on a Tuesday afternoon, very few patrons inside. Staff looked at us walked away helped another patron still didn't help us. We waited to be seated for over 10 minutes and still not one employee greeted us paid us any attention or anything very rude and disrespectful. Walked out without any word. Staff behavior was very unacceptable. Won't be going to that location again thats for sure. You lost several customers and will let many others know as well.
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Colorado Springs serve?
Carrabba's Italian Grill offers authentic Italian cuisine with options for dine-in, carryout, delivery, and catering.
What are the regular opening hours for Carrabba's Italian Grill?
The restaurant is open Monday to Thursday from 11:30 AM to 9:00 PM, Friday from 11:30 AM to 10:00 PM, Saturday from 12:00 PM to 10:00 PM, and Sunday from 11:00 AM to 8:30 PM.
Does Carrabba's Italian Grill offer happy hour specials? If so, when?
Yes, happy hour is available Monday to Thursday and Sunday from 3:00 PM to 6:00 PM. The restaurant is closed for happy hour on Fridays and Saturdays.
What pickup and delivery services are available at Carrabba's Italian Grill?
Carrabba's offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options for customer convenience.
Does Carrabba's Italian Grill accommodate dietary preferences like vegetarian or gluten-free?
Yes, the restaurant serves vegetarian dishes and is recognized as a gluten-free restaurant, ensuring options for diverse dietary needs.
Is there a bar at Carrabba's Italian Grill and what kind of drinks do they serve?
Yes, Carrabba's has an onsite bar that serves liquor, cocktails, beer, and wine, including happy hour drinks.
What accessibility features does Carrabba's Italian Grill provide?
Carrabba's offers wheelchair accessible entrances, parking, seating, and restrooms, as well as high chairs and a braille menu.
Can I find accommodations close to Carrabba's Italian Grill in Colorado Springs?
Yes, nearby accommodations include Fairfield Inn & Suites by Marriott Colorado Springs South, Residence Inn by Marriott Colorado Springs South, La Quinta Inn & Suites, and Hampton Inn & Suites Colorado Springs/I-25 South.
Are there other dining options near Carrabba's Italian Grill?
Nearby dining options include Outback Steakhouse, Buffalo Wild Wings, Old Chicago, Pasqually’s Pizza & Wings, Chuck E. Cheese, and Twisted Tenders.
What nearby services might be useful when visiting Carrabba's Italian Grill?
Services near Carrabba's include LibertyX Bitcoin ATM, uBreakiFix phone and computer repair, Livewell Animal Urgent Care, and Vizient Health chiropractor, which could be helpful depending on your needs.