Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times for orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the freshness and taste.
Cleanliness
The cleanliness of the dining area and bathrooms received mixed feedback, with some praising it while others noted areas needing improvement.
Customer Experience
Positive experiences were noted when staff went above and beyond, but negative interactions with management and staff were also highlighted.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and felt the quality of food did not justify the cost.
JJ
JaM
1 day ago
1.0
This location consistently leaves food out of my orders. I usually notice and go inside but this time my son picked up the order and they didn't give our two mcchicken sandwiches. He noticed and went inside to get them and came home. It was when I checked everything and saw they only gave him one when he told them two were missing. They also didn't include the sweet n sour sauce that was supposed to come with the chicken nuggets. He didn't have enough gas to go back so I had to reach out to support to see what can be done. I will not be going to this location anymore. ALWAYS check your bag at this location!!
AS
Adam Shoen
3 days ago
3.0
My second favorite McDonald's
CM
Claudia McBride
Nov 12, 2025
5.0
In the middle of the Navajo reservation is this lovely restaurant which has wonderful help and food. They did great with everything we needed, & food prepared perfectly. We loved our visit there as we traveled from Phoenix to Colorado.
KC
Kc Cole
Nov 5, 2025
1.0
November 5th 9am waited in drive thru after paying in spot one 27 mins for our food lady comes out with five bags for the whole line behind us waited 3 more mins for her to bring us our food last
AB
Ashley Bethany
Oct 23, 2025
1.0
Sat in the drive through for 24 minutes waiting to order. After no response to my “hello” or vehicle in the drive through, I went to the window. Sat there for a couple more minutes and when the lady (some girl with green and black hair) opened the window, I explained that I waited to make my order but got no response. She just looked at me with a cold, dead stare and said nothing. When she handed me my order, the fries were upside down. What a strange experience.