Smashburger

4.2
1749 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
4991 Factory Shops Blvd., Castle Rock, CO
80108, United States

Hours

Reviews

4.2
1,725 reviews
5 stars
1,071
4 stars
304
3 stars
136
2 stars
77
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Jack and Emiliano, received high praise for their friendliness and helpfulness.

Food Quality

Most customers enjoyed the food, highlighting the burgers and fries as delicious.

Atmosphere

The restaurant is noted for its friendly and welcoming environment.

Service Speed

There were mixed reviews on service speed, with some customers experiencing long wait times.

Pricing

Some customers felt the prices were high for fast food, while others thought the quality justified the cost.
  • CG
    Carolina Geyer
    3 days ago
    5.0
    Jack is awesome and so attentive and personable as he serves customers! We love stopping by here from sport competitions. 100% recommend the chili cheese with the rosemary Smashfries…. Would swipe “Smash” for this Smashburger! 😂 Love from Texas
  • BB
    Brett Binkley
    Nov 16, 2025
    5.0
    First Time eating at a SmashBurger. Ordering went easy and our food was delivered quickly, we ordered a Vanilla shake and they were making several shakes at a time and mixed up ours giving us Banana. The manager offered to remake it and i asked for a soda instead. A few minutes later the manager appeared with a to go Vanilla Shake and appologized saying " I don't want anyone unhappy in my building" this was Great Customer Service to correct the issue. All the food was great from the hot dog, burger, tots and sweet potato fries. I will be going to our local store in the future.
  • AL
    Art Li
    Nov 15, 2025
    1.0
    When the employee is packing an order, one piece of tender fall out of the bag. The employee grabbed the tender that dropped on the table using his bare hand (didn't wash as I saw him touching all kind of surfaces). This place should be closed due to sanitation issues
  • RR
    Raiza Deyto (Raizachu)
    Nov 11, 2025
    5.0
    Ariel and Jack were awesome! We came for our free VD burgers, and our pup Seven got a complimentary patty, courtesy of the GM Ariel. So sweet! Wonderful, personable service. Nice patio seating too. Follow Seven on IG @7saveus
  • AP
    Angela Puckett
    Nov 7, 2025
    5.0
    First time visiting but I've ordered from here many times at different locations. Food is great but not once, ever in the 20+ x I've eaten Smashburger that this was in my top 5. Always great food but I swear they get my shake wrong every single time. It's a joke because I order a lot and I order the same dish from different places just to compare. And cheeseburgers with a strawberry shake and French fries it's my favorite meal for a casual evening. It's not just Smashburger....I mean it is but it isn't BUT it's almost everywhere I order one from they screw it up. I usually end up with some chocolate malty concoction that sometimes is gray. Lol. But the burgers are so good, who cares

Frequently Asked Questions About Smashburger

What kind of food does Smashburger serve?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, chicken sandwiches, salads, sides made with fresh, premium ingredients, and handspun Haagen-Dazs® milkshakes.

What are the opening hours for Smashburger in Castle Rock?

Smashburger is open Monday to Thursday and Sunday from 10:30 AM to 9:30 PM, and on Friday and Saturday from 10:30 AM to 10:00 PM.