Smashburger

4.2
1773 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
4991 Factory Shops Blvd., Castle Rock, CO
80108, United States

Hours

Reviews

4.2
1,749 reviews
5 stars
1,088
4 stars
305
3 stars
137
2 stars
78
1 star
141

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers and fries, highlighting the freshness and taste, particularly the Colorado burger.

Service Excellence

Many reviews commended the staff, especially Jack and Emiliano, for their friendly and attentive service, contributing to a positive dining experience.

Cleanliness Issues

Some customers reported unsanitary conditions, including dirty tables and improper food handling, which negatively impacted their experience.

Inconsistent Experience

While many enjoyed their meals and service, there were complaints about long wait times and incorrect orders, indicating variability in service quality.
  • GW
    Gina W
    Jan 5, 2026
    5.0
    Excellent service. The man at the order counter was so patient and accommodating. Made my day. The food was so good!
  • AM
    Angelica Montoya
    Dec 27, 2025
    5.0
    Jack was amazing! Very helpful and kind and good was delicious first time being here as we are Passing through back home to New Mexico definitely recommend!
  • BR
    Brittnee Rice
    Dec 24, 2025
    5.0
    The jalapeño burger was amazing! The fries were different but, very tasty ! I love peppermint drinks so the candy cane shake was a must try ! Thank you Jack for making our 1st time experience a great one !
  • TM
    Thomas McDonough
    Dec 24, 2025
    5.0
    Service is amazing, food was amazing, Jack has amazing customer service.. In the Christmas spirit he gave my daughter's a candy cane shake which they loved!!!
  • DS
    Derek Smith
    Dec 10, 2025
    5.0
    I drive a long way to have the Colorado burger I am a chef and it is by far the most delicious burger I’ve ever had. I love the smash fries as well. The service from the manager Jack is impeccable. He makes sure the burger is perfect every time. I see a poster that says the Colorado is only available for a limited time. That would be a huge mistake. I’m sure the other burgers are very good, but the Colorado is a home run! I’ll keep coming as long as it’s available.

Frequently Asked Questions About Smashburger

What kind of food does Smashburger serve?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, chicken sandwiches, salads, sides made with fresh, premium ingredients, and handspun Haagen-Dazs® milkshakes.

What are the opening hours for Smashburger in Castle Rock?

Smashburger is open Monday to Thursday and Sunday from 10:30 AM to 9:30 PM, and on Friday and Saturday from 10:30 AM to 10:00 PM.