McDonald's

3.5
2186 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2305 Fremont Dr, Canon City, CO
81212, United States

Hours

Reviews

3.5
2,186 reviews
5 stars
665
4 stars
522
3 stars
481
2 stars
180
1 star
338

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with some praising friendly staff like Andrew, while others report rude behavior and long wait times.

Order Accuracy

Multiple reviews indicate frequent issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in the bathrooms.

Food Quality

Feedback on food quality is mixed; some customers enjoyed their meals, while others received cold or improperly prepared items.

Management Issues

Several reviews highlight poor management practices, including lack of training for staff and unprofessional behavior from management.
  • MS
    Michael Simmons
    Nov 12, 2025
    1.0
    I have ordered off the mcd app and DoorDash multiple times, having issues each time. They can’t read clearly because I put in my order correctly each time, every time I mention an issue when I call up this same rude female manager dismisses me and tells me to call DoorDash so they can send the driver back out because the driver forgot something, driver didn’t forget anything , she did by putting the wrong items in my bag or forgetting them. No dasher will waste time , gas, money to go back and fix a stores mistake. This woman clearly doesn’t care about her job, has no understanding of the fundamentals of customer service and should be fired. Thank you though for all the free meals every time I have to call DoorDash for an order issue Update : reading Mcdonalds reply to this is actually quite hilarious they mention to contact the delivery partner, whoever sent this response clearly did not read my review, as the issue isnt with the delivery service but with the management and staff of the location.
  • BB
    Brenton Belcher
    Nov 11, 2025
    1.0
    Terrible costumer service with employees avoiding interacting with customers
  • A2
    Alix Sillaman (2002Durango)
    Nov 10, 2025
    2.0
    I had ordered here from time to time after work and it was alright but recently i have had 2 bad experiences and most likely won't be returning if its going to stay this way, my first experience i was told that i shouldn't have ordered online and i should have gotten something else other than chicken nuggets because it will take them 20 minutes to make in a very rude tone of voice, then tonight i ordered a frappachino at 11:30 and paid extra for more carmal and had no issues ordering online then when i reached the window a shorter older blonde lady told me that "we don't do frappachinos on Sunday" and i replied with "oh i was unaware of that" and then she replied in the rudest tone ever "oh well we have been doing it for 13 years" and then after a little back and fourth offerd to replace it with a shake which i got substituted for however i still paid an extra couple dollars for the Carmal dirzzle and never got it nor a refund on it, also after some research online and looking through the app and McDonald's policy's there's is nothing i could find within the last 13 years or more of them not serving frappachinos on Sunday. I am willing to raise the rating if the service improves.
  • EM
    Ethan Medina
    Nov 4, 2025
    1.0
    You guys have the most HATEFUL employees working for you. Shame on management for allowing such horrible customer service! I will NEVER be back and will be sure to let everyone else know.
  • TT
    The Tablet
    Oct 25, 2025
    1.0
    Try going here at night. Service is TERRIBLE, I don't know what's going on lately but multiple times in a row now it's just a miserably slow crawl the lady is rude and your sandwich is old and cold. Would've been faster if I just drove to Walmart bought the meat, cooked it, and I'd still have time to come park in the exact spot I was waiting in the drive thru. What happened to this place?

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Canon City, CO?

McDonald's in Canon City, CO, is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, delivery is available 24/7 at this McDonald's location.