McDonald's

3.1
2113 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 Craft Dr, Alamosa, CO
81101, United States

Hours

Reviews

3.1
2,113 reviews
5 stars
547
4 stars
382
3 stars
407
2 stars
200
1 star
577

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and inattentive service, with many experiencing long wait times and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

While some customers noted clean restrooms and a generally clean interior, others reported unsanitary conditions and dirty tables.

Staff Attitude

Many customers expressed frustration with staff attitudes, describing them as dismissive or unhelpful, particularly in handling complaints.
  • NK
    Nathan Kovarik
    Jan 3, 2026
    1.0
    Definitely below McDonald’s Standards. Service was slow, burgers were cold, and for some reason they had all the chairs on top of the tables like they were closing, but it 6:30 pm.
  • WR
    Whitney Reitz
    Dec 30, 2025
    5.0
    We had an issue with our mobile order when attempting pick up through the drive-thru. The manager-on-duty was wonderfully accommodating and made sure our issue was resolved. I would give 6 stars if I could!! Bathrooms and dining room were clean and everyone provided excellent service.
  • AM
    Ashley Molina
    Dec 30, 2025
    1.0
    Ordered online, had my spouse pick it up but they said I had to be present so he didn't get the food. I was charged regardless, when I called they said it was because there was no receipt of the order even though I had my order in the app and my card was charged.
  • LL
    lyss
    Dec 24, 2025
    1.0
    I went to get breakfast this morning and the girl at the first window who took my order already started off rude.. when she repeated my order back to me I said “ yea that’s it you got it” and she said “okay Jesus Christ” under her breath but I let it go, whatever. THEN I get to the window and I paid with cash and coins.. she took the money and came back to give me my change which was in dollar bills and more coins. I took the bills and told her to keep the change then I pulled forward to the second window and SHE THREW THE CHANGE AT MY TRUCK! when I got to the second window there was a manager in a managers uniform different from the other employees and I told her “the girl in your first window just threw change at my truck because I told her to keep it” and all she said was “oh man” no sorry, no I will talk to her NOTHING! I’ve had some bad experiences at restaurants before but this was by far the craziest, most rude thing I’ve ever had someone do to me in a place of service and overall, just completely wrong for any person to treat anyone like that and on Christmas Eve no less! The picture I have attached in the psycho employee who threw the change at my truck!
  • CC
    Carol Colvin
    Dec 6, 2025
    1.0
    We have been sitting here for at least 45 minutes. If I had not paid for my food I would just leave. It is 7:30 on a Saturday they have more people standing around behind the counter not doing anything. I am 4th in line waiting for my food.

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's at 100 Craft Dr, Alamosa, CO?

The McDonald's at 100 Craft Dr is open daily from 5:00 AM to midnight for both dine-in and drive-thru services.

Does this McDonald's location offer delivery services?

Currently, this McDonald's location does not offer delivery services as delivery is closed every day.