McDonald's

3.1
2099 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 Craft Dr, Alamosa, CO
81101, United States

Hours

Reviews

3.1
2,099 reviews
5 stars
542
4 stars
383
3 stars
405
2 stars
199
1 star
570

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

While some customers enjoyed the food, many complained about cold, soggy, or incorrect items, indicating inconsistency in food preparation.

Cleanliness

Feedback on cleanliness was mixed; some noted clean interiors while others reported dirty restrooms and unkempt dining areas.

Customer Experience

Several reviews highlighted poor customer service, including lack of acknowledgment from staff and unhelpful management.

Mobile Ordering Problems

Customers frequently experienced issues with mobile orders, including delays and missing items, contributing to dissatisfaction.
  • GS
    Greg Sandoval
    Nov 14, 2025
    1.0
    Don't waste your time here. Whether you order online or drive-thru or dine-in don't ask for anything special no lettuce extra meat you'll never get it this place is absolutely the worst. don't waste your time sending in a complaint because they don't give a crap. We learned the hard way spent a lot of money there and learned our lesson
  • SF
    Sonya Flores
    Nov 8, 2025
    1.0
    I’m extremely disappointed with the service I received. I was scammed and treated very poorly by TAL Ortin. When I arrived, he was rude and said nothing was ready because his manager hadn’t opened yet. I waited about 20 minutes, and when I asked again, he yelled through the window saying my food would take over an hour—then had the audacity to shut the window right in my face. On top of that, he appeared to be drunk; I could clearly smell alcohol on him. I left without my breakfast, yet I was still charged. This is completely unprofessional and unacceptable. Be careful—workers here are scamming people’s cards again!
  • CS
    Christopher Smith
    Nov 7, 2025
    1.0
    Me and my mom waited in line for about 15 minutes and nobody was at the counter don’t recommend if you are trying to be quick
  • MB
    Michelle Bernal
    Nov 7, 2025
    1.0
    Stop by this morning to order some food for my family, the youngster at the second window need to focus on the order she hands out. Instead worrying what she wanted to say to my husband. Plus the order that given to us was so not the food I had order. Stay in your lane honey!
  • NW
    Nonny Winner
    Oct 20, 2025
    1.0
    This McDonald is the worst especially if placing mobile order. Every time I place mobile order for medium-sized fries and apples pie, they alway say they don't have my order, waste my time, won't give the order, and I can't cancel the order in the mobile saying order is already processed. The workers did their best to help but the owner started yelling at me that I alway have problems. I asked her for suggestions on preventing the issue since I noticed issue mostly occur if my order isn't placed inside mcdonald's wifi, she went on blaming me as the problem. Though my kid enjoys having McDonald's apple pie, will avoid coming to this McDonald moving forward.

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's at 100 Craft Dr, Alamosa, CO?

The McDonald's at 100 Craft Dr is open daily from 5:00 AM to midnight for both dine-in and drive-thru services.

Does this McDonald's location offer delivery services?

Currently, this McDonald's location does not offer delivery services as delivery is closed every day.