Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor attention to detail.
Food Quality
While some customers enjoyed the food, many complained about cold, stale, or poorly prepared items, indicating inconsistency in food quality.
Service Speed
A significant number of reviews mentioned slow service, particularly during busy hours, leading to long wait times.
Cleanliness
The restaurant was noted for being clean, with some customers appreciating the cleanliness of the restrooms.
IR
IRISH ROSE
Aug 12, 2025
1.0
WORST Experience Ever. I ordered online, it was PAID with my credit card & when my hubby went to pick it up, they said there was no order. I sent my hubby the receipt’s , which showed the order number, and PAID IN FULL.
Also, the number of when it was ready.
Called Corporate, and will have to call again tomorrow. Corporate said to stay there & they would give my money back. Well, after
JB
Joongjin Bae
Aug 1, 2025
5.0
Clean McDonald
FF
Fast
Jul 31, 2025
5.0
Fast service
CA
Carol Areyano
Jul 25, 2025
1.0
My family & I come usually our order is not correct. The lady today who took the order did not listen when I clearly stated 3x what I would like to order.
Then getting to the window the lady yelled after I had to tell her I did not want the big breakfast. I mentioned to the lady at the next window how rude she was & she did not even care at all.
She said, “Sorry I will talk to her.” You can tell she was not going to speak with the lady about the situation. Both ladies are very unprofessional & not taking their jobs seriously.
I’m going to contact cooperate about the issue today because it is not okay to continue to have orders messed up & the customer service is awful as well.
Food is always great though so thank goodness for that!
MS
Marilyn Smith
Jun 29, 2025
1.0
Hands down the worst McDonald's service ever. Took over 30 minutes to get a simple order. The play area is a joke.
What are the operating hours for McDonald's at 125 Windsor River Rd, Windsor, CA?
McDonald's at 125 Windsor River Rd, Windsor, CA is open 24 hours every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24 hours daily.
Can I order delivery from this McDonald's?
Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.
What payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's offer mobile ordering or a mobile app?
Yes, McDonald's has mobile ordering available and you can use their app on iOS and Android to place orders.
Where can I find the full McDonald's menu online?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What services does this McDonald's location provide on-site?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any breakfast restaurants near McDonald's Windsor location?
Yes, nearby are Omelette Express and The Omelette Express, both serving breakfast and brunch.
Which insurance agencies are close to McDonald's at Windsor River Rd?
Nearby insurance agencies include Farmers Insurance - Jack Woo Jr, Jeffrey L. Leasure: Allstate Insurance, and Jack Woo Jr. Agency.
What other services or places can I visit near this McDonald's in Windsor?
Nearby you can find dental care at Bonin Dental Care and Windsor Dental Group, fitness options like Curves and Samadhi Sanctuary Yoga & Wellness, as well as gas stations including WINDSOR SHELL, Shell, and Chevron Station Windsor.