McDonald's

3.5
1718 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
800 Riverpoint Cir, West Sacramento, CA
95605, United States

Hours

Reviews

3.5
1,718 reviews
5 stars
586
4 stars
381
3 stars
324
2 stars
132
1 star
295

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Speed of Service

While some customers praised the speed of service, others noted that it was often slow, especially during busy times.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
  • MS
    Mariachi Mexcali de Sacramento
    2 days ago
    4.0
    Bien
  • JJ
    John
    Jan 4, 2026
    1.0
    McDonald’s - 800 Riverpoint Cir is conveniently located; however, the customer service was very poor. Because of this experience, I cannot recommend this location to anyone. They will not and do not acknowledge you.
  • AP
    Aleks Potiriades
    Dec 22, 2025
    1.0
    I ordered my boyfriend a chicken McGriddle on the app, he wanted cheese so I spent an extra $1 for cheese and when we picked it up, they made us park and we were unable to check the order without going back through a long line so we assumed the food was properly made but we realized once we were home that I did not get the cheese I paid extra for. This is only one out of mant instances where they short us on the things we pay for that they clearly acknowledge we should have. The sticker on our chicken mcgriddle said it added cheese and there was none. Always poor service and a waste of time.
  • WG
    Wicked Glitch
    Dec 16, 2025
    4.0
    Typical Micky D's, no negative experience's at this location to date.
  • DS
    DAVINDER SINGH
    Dec 15, 2025
    1.0
    It’s my very Bad experience this location lady work here on register very rude no care to customer if you ask any questions she did not help and say only get out the store very bad customer service -0 star

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 800 Riverpoint Cir, West Sacramento?

McDonald's is open from 5:00 AM to 11:00 PM every day of the week.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday to Thursday from 4:00 AM to 1:00 AM, Friday and Saturday from 4:00 AM to 2:00 AM, and Sunday from 5:00 AM to 1:00 AM.