McDonald's

3.2
1205 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1700 W Capitol Ave, West Sacramento, CA
95691, United States

Hours

Reviews

3.2
1,205 reviews
5 stars
352
4 stars
222
3 stars
244
2 stars
134
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and incompetent staff, with frequent issues in taking orders correctly and providing timely service.

Food Quality

Numerous reviews highlighted problems with food quality, including cold, overcooked, and incorrect orders.

Pricing Concerns

Several customers expressed dissatisfaction with high prices compared to other locations, feeling that the food did not justify the cost.

Cleanliness Issues

Some reviews mentioned cleanliness problems, including unsanitary conditions in the restaurant and bathrooms.

Mixed Experiences

While some customers praised the friendly staff and good service, many others had negative experiences, indicating inconsistency in service quality.
  • JD
    Jorge Dircio
    Dec 28, 2025
    1.0
    This place is a ripoff nobody should go there for one Big Mac with the regular fries and a drink $15.07 they charge me their skill says that they're not corporate that's why they charge more repeat I going to River corporate McDonald's only $10,49 or something like that I'm very disappointed with the McDonald's
  • AH
    Alena Hansen
    Dec 12, 2025
    1.0
    The girl on the drive-through is incompetent. I had to repeat my order to her because she wasn’t listening. Then when I get to the window, my total was 12.86 and I handed her 22.86 and I told her my change is $10 and she handed me back eight dollars and I had to tell her my change is $10 even though I told her in the first place While I was handing it to her she is extremely incompetent and doesn’t listen and doesn’t know how to punch in the money and give back change and she doesn’t know how to listen to people’s orders. I requested extra catchup on my cheeseburgers, and my cheeseburgers were dry. Finally, when I got to the window, they asked me if I had two coffees and I told them no I had two cheeseburgers and a fry so they didn’t even know who I was when I got to the window.
  • AM
    Amber Mimitte
    Dec 10, 2025
    5.0
    Come here for a piece of mind and to eat.
  • AC
    April Crawford
    Dec 9, 2025
    1.0
    Every time my husband and I go to this McDonald's the staff always has people being ignored in front. And this one lady above and beyond rude.
  • BC
    Brandee Codina
    Dec 1, 2025
    1.0
    First I want to say the staff are All rude! I try to give them the benefit of the doubt but disappoints every time. I tried using my app but the guy said my item was already used and couldn't use it again. Again? I never used it. I don't think he knew what he was doing. Then I was told to pull up and wait for my food. The drive thru wasn't even busy. My food was gross!!! The fries looked like they had been sitting in the heater and my nuggets did not taste fresh. LOL. That's what I waited for?! Waste of food, time, and money. McDonald's is the only fast food restaurant that will not care if you're dissatisfied. Terrible.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1700 W Capitol Ave, West Sacramento?

McDonald's at 1700 W Capitol Ave, West Sacramento is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 10:00 PM.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery, including same-day and no-contact delivery options.