Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,926 reviews
5 stars
811
4 stars
373
3 stars
279
2 stars
130
1 star
333
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
While some customers enjoyed the food, others complained about cold, stale, or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in restrooms and food preparation areas.
Efficiency
Customers noted slow service and inefficiencies, especially during busy hours or when using mobile ordering.
- JLJacob Lara4 days ago5.0Amazing experience my friend Natalia at works there and it's amazing good experience the food is fresh the service is okay but amazing and I usually go to drive thru
- JMJesse Minor6 days ago2.0Not worth the money. Workers were rude. Place was dirty. Fries were good. Sandwich was cold and they put 25 gallons of the spicy sauce on it, I had to scrape it off.
- JJJohnDec 29, 20251.0Bad customer service They don't greet you, they ignore you They refuse to take your order over the counter, they forcefully want you to use the tablet.. I asked for the 2 for 6$ morning breakfast special, I was refused , .. This place has really bad customer interaction. I hope corporate does a check-in Customer courtesy is a must...
- DCDanny ChangDec 11, 20252.0They always forget the ketchup and the straw. You literally have to remind them every time otherwise they would forget or purposely don't put it in there.
- LBLani BNov 25, 20252.0Went in the evening to get a small decaf coffee and oreo mcflurry. Decaf was not hot, but warm. The coffee tasted fine with room for cream and sugar. The oreo McFlurry gave my brother food poisoning. He had diarrhea throughout the morning and felt nauseous. We're not going there again because of what happened. Food contamination.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2623 E Valley Blvd, West Covina?
McDonald's operates 24 hours a day, 7 days a week at this location.
What are the drive-through hours at this McDonald's location?
The drive-through is open 24/7, every day of the week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery including same-day and no-contact delivery options.
How can I order McDonald's food online for delivery from this location?
You can order online for delivery at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any rewards or loyalty programs?
Yes, you can earn points for free food with MyMcDonald's Rewards. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
Can I use the McDonald's App to order at this location?
Yes, the McDonald's App enables mobile ordering and offers available for this location.
What interesting places are near McDonald's at 2623 E Valley Blvd in West Covina?
Nearby places include Astr Nail and Beauty Lounge, Quickly Chinese Food Boba Tea Nogales, and Hennessy’s Hair Salon, providing options for beauty treatments and dining before or after your visit.
Are there health services near McDonald's where I can visit after dining?
Yes, health services nearby include Walnut Valley Animal Hospital, California Dental, and SmartClinic Urgent Care for veterinary, dental, and urgent care needs.
What local entertainment or shopping options are near this McDonald's?
Near McDonald's, you can find Aurora Entertainment for music education and AT&T Store for mobile phone needs, convenient for combining errands with your meal.