Business Details
About
Coffee ShopBankATM
Capital One Cafés are part bank, part café–all in one place. Everyone’s welcome, whether you bank with us or not. Come in for everyday banking and in-person support from Ambassadors. Café ATMs are fee-free for Capital One Checking account holders to get cash, deposit cash or checks, check their balance, or pay a credit card bill. Enjoy world-class coffee from Verve Coffee Roasters and an all-day food menu. Get 50% off handcrafted beverages every day when paying with a Capital One or Discover debit or credit card. Settle in and enjoy free Wi-Fi and comfortable spaces for working, meeting or taking a break. You can even work toward money goals with free-for-everyone financial literacy events and workshops. Capital One N.A., Member FDIC.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Requires appointmentNot available
Location
Hours
Reviews
4.2
137 reviews
5 stars
96
4 stars
9
3 stars
8
2 stars
8
1 star
16
- SMS M1 day ago4.0Have come here a few times to wait for my car to be serviced and when I needed to get some work done. The bakery items and beverages are not mouthwatering, but the space is nice. The Capital One staff is also friendly and hilarious! Limited outlets, so if you need to charge, this may not be the best space. But overall, a nice ambiance especially when they open up the front gate/windows. You'll see so many different characters (I've seen artists, students, and folks coming in for a nice chat). It's right next to the outdoor shopping space and nice restaurants too.
- AZAngelina Yixuan ZouNov 17, 20255.0Perfect spot for working, studying and hanging out. Highly recommended. Is a must try!
- ECEmerald ChatmanNov 13, 20252.0This review gets overall 2/5 stars: 1 star for the one person who works Friday - Saturday and recognized that I was a regular customer who studies there as a grad student, and 1 star for getting a free coffee because the kitchen didn’t have any avocados available during the opening of the store that morning. It wasn’t until today that I received emails on questioning why I reserved the community rooms on LiquidSpace for more than 2 hours when the website allows me and multiple customers to reserve the community rooms for multiple hours at a times. The rooms are first come first serve; this is what a Capital One worker told me when I first learned about making community room reservations over a month ago. I find it coincidental that I received an email about booking rooms reservations when just last Friday I met another customer who claimed to have been able to do the same thing. She appeared upset that I happened to book her “regular room” and thought I was in the wrong place. After showing her my reservation, she left and said, “Maybe I’m mistaken. I’ve been in this room all week for hours each day.” I wonder if she was ever questioned about her multiple reservations for “extended hours”. I doubt I will return to this cafe being that they seem to make “exceptions” for certain people, yet I’ve honored their room reservation policies when I’ve witnessed firsthand when others have not. I was also informed that they receive “multiple requests on a daily”, but if that were true, that would have prevented me from making several reservations in the future. It appears to be an internal issue with booking rooms between Capital One and Liquid Space, and that issue is not the customer’s fault. Then one of the workers who “attempted” to help me said, “I’ll see what I can do to help, but my boss won’t be happy about you having multiple reservations for extended times.” However, I will no longer support this cafe and seek studying elsewhere. This will hopefully keep his boss happy.
- TDTree DNov 11, 20251.0Displeased with service at this location. I was not greeted upon entry and had to wait a few minutes for the barista to acknowledge me and place my order. I said "iced gingerbread latte" and the latte immediately and curtly said "anything else"? And I said "yes can I get that with light ice and oatmilk" and he again curtly says "anything else"? It felt extremely dismissive. There was no one behind me so I saw no reason to rush. A little patience and a smile would have gone a LONG way. I only come here for the free coffee offers I find on Reddit. I would not spend my own money here. The immediate surrounding area is a nightmare to drive through.
- CSClara Stava SorensenNov 7, 20251.0I will be closing my capital one account after my experience at the cafe today. I was waiting in line to order drinks, I used to come here frequently on weekends to do work. A banker with a customer comes up behind me in line and asks if I’m in line, I say “yes”. She proceeds to tell the cashier to let the woman with her cut me in line anyway. If this store is going to treat decades-long clients this way in favor of new clients, I will stop being a client. I called the store and they didn’t even apologize, just said they’d tell bankers not to do that.
Frequently Asked Questions About Capital One Café
What is a Capital One Café?
A Capital One Café is part bank, part café–all in one convenient and welcoming space. Come in for everyday banking, in-person support from Ambassadors and handcrafted beverages from Verve Coffee Roasters. The Café offers free WiFi and cozy seating for all, plus most of our locations have extended and weekend hours. You can even work toward your money goals with free events, workshops and one-on-one Money & Life mentoring. Visit any of our 60+ locations nationwide whether you bank with us or not. Everyone’s welcome.
Can I come to a Capital One Café if I’m not a customer?
Whether you bank with us or not, everyone is welcome to come in for coffee, relax and recharge at our 55+ Cafés across the nation. Every Capital One Café location is truly a community space that offers both financial and social events to support your everyday well-being.
Will you try to sell me something at a Capital One Café?
No. Café Ambassadors are there to support you, not sell you. If you do have questions about products or services, they’re happy to answer them, but you can expect a sales free environment in all Capital One Cafés.
What can you do at a Capital One Café?
Get in-person support for your banking questions from our friendly Ambassadors all while enjoying your favorite beverage, an all-day food menu and comfortable spaces for working or taking a break. Open an account and explore other products and services in a no-pressure environment. Or, enjoy free-for-everyone programs and events to support your financial growth. The choice is yours.
Do Capital One Cafés have food or just coffee?
Yes, there’s a variety of food and beverages served at the Capital One Café.
Featuring craft coffee and a full-service coffee bar from Verve Coffee Roasters [https://www.vervecoffee.com/], teas and more, the Café is your new favorite “coffee spot.” The food menu features breakfast, lunch, snacks, and to-go items to keep you full while you sit and work or if you’re just stopping in for a quick bite.
Do Capital One Customers get perks at the Café?
Yes. While everyone can take advantage of all the things that Cafés have to offer whether you bank with us or not, Capital One customers can get 50% off handcrafed beverages every day when using a Capital One debit or credit card. Account holders of any Capital One product (18+ years of age or older) can reserve semi-private nooks available within almost every Café.
Can I open an account at Capital One Café?
Yes, through our self-service option, you can apply to open an account at a Capital One Café. Chat with a Café Ambassador and they can help you get set up.
How do I bank at a Capital One Café?
Capital One Cafés offer a modernized, friendly approach to banking that provides a low pressure way to get support. While we don’t have traditional bank tellers in our Cafés, customers can use our self-service options to get everyday banking done., even on the weekend. Ambassadors are on hand to assist you along the way with your banking questions, and can even help you apply for an account. Capital One Checking account holders can use Café ATMs fee-free to check their balance, deposit or withdraw cash, make credit card payments and more. Come in for everyday banking–stay to enjoy a handcrafted beverage. You can also:
- Replace, reissue or activate your debit card
- Lock and unlock your debit card
- Change your debit card PIN
- Receive sign-in support
- Update account information like your address, phone number and email address
- Place or remove a stop payment on a check or ACH
- Request duplicate tax forms be mailed to you
- Order a checkbook
Are there ATMs at a Capital One Café?
Yes, there are self-service ATMs available at all Cafés that are fee-free to Capital One customers. You can use them to deposit cash, deposit checks, pay your credit card bill and more. Not a customer? There’s a small fee to use the ATMs.
Can you reserve space at the Café?
Account holders (18+) can reserve a nook—a private workspace with tables and outlets—when they’re in the Café or from their Capital One mobile app. When in the Café, visitors can scan the QR code on the door of the nook to access the reservation portal to complete their booking. As of December 2024, account holders can make reservations in the Capital One mobile app by searching for their preferred Café, viewing the details of that Café and selecting "Reserve a Nook" to access the reservation portal.
What is a Capital One Café?
A Capital One Café combines banking and café services in a welcoming space offering everyday banking support, handcrafted beverages from Verve Coffee Roasters, free WiFi, and comfort seating. Everyone is welcome whether they bank with Capital One or not.
Can I visit the Capital One Café if I am not a customer?
Yes, everyone is welcome to visit the Capital One Café for coffee, free WiFi, and community events even if they are not Capital One customers.
What banking services are available at the Capital One Café?
The Café offers a friendly, low-pressure environment to get support for banking needs such as opening accounts, managing accounts, replacing or activating debit cards, locking/unlocking cards, updating information, and using fee-free ATMs for deposits and withdrawals.
Does the Capital One Café serve food and beverages?
Yes, the Café features a full-service coffee bar with Verve Coffee Roasters and offers an all-day food menu including breakfast, lunch, snacks, pastries, and small plates.
Are there any special perks for Capital One customers at the Café?
Capital One customers get 50% off handcrafted beverages daily when using a Capital One debit or credit card and can reserve semi-private nooks available in most Cafés.
Can I reserve a private workspace at the Capital One Café?
Yes, account holders aged 18 and above can reserve a semi-private nook either in the Café or through the Capital One mobile app for a comfortable workspace with tables and outlets.
What are the hours of operation for the Capital One Café in Walnut Creek?
The Walnut Creek Capital One Café is open Monday to Wednesday and Friday to Saturday from 8:00 AM to 7:00 PM, Thursday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 6:00 PM.
How can nearby shopping centers like Walnut Creek- South Main help me during my visit to the Capital One Café?
You can combine your visit to the Capital One Café with shopping at Walnut Creek- South Main nearby, providing convenience to grab coffee or banking support before or after shopping at this retail hub.
Are there other banking options close to the Capital One Café in Walnut Creek?
Yes, nearby banks include Union Bank and U.S. Bank Branch, offering additional banking services if needed during your visit to Capital One Café.
What nearby dining options are available around the Capital One Café?
Nearby dining options include Bounty Hunter Walnut Creek, BH Wood-Fired Grill, Va de Vi Bistro & Wine Bar, and Teleferic Barcelona, giving you great spots to enjoy meals before or after your visit to the Café.