McDonald's

3.4
762 reviews
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Business Details

5215 W Walnut, Visalia, CA
93277, United States
(559) 636-3323
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5215 W Walnut, Visalia, CA
93277, United States

Hours

Reviews

3.4
762 reviews
5 stars
262
4 stars
138
3 stars
139
2 stars
56
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, particularly from management.

Food Quality

Many reviews mentioned cold or stale food, with some customers receiving poorly prepared items.

Cleanliness

The restaurant was often described as dirty, with concerns about the cleanliness of the dining area and play area.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted positive experiences with friendly and helpful staff.

Inconsistent Experience

Overall experiences varied widely, with some customers enjoying their meals while others had significant complaints.
  • PD
    Paige Dorfmeier
    1 day ago
    1.0
    Waited an hour for my order, went inside to check on it and got the most horrible service. The manager on the clock was the most unprofessional rudest person I've ever dealt with. She needs to find another job because she lacks customer service skills. Do better.
  • MS
    Melih Semiz
    Nov 17, 2025
    5.0
    Excellent service and a warm atmosphere. Highly recommend!
  • RF
    Rayne Fox
    Sep 16, 2025
    1.0
    All of the Walmarts in Visalia need to fix their hours on Google maps and the McDonald apps already. It has happened multiple times already where it’s past midnight and I want something to eat and I’m looking for open restaurants on Google maps and I see that McDonald’s is open, so I drive to the location and open up my app only to find that the hours are incorrect and it’s currently closed. This is an issue not only on Google maps either, because if I open the app and I try to select another store that’s open, it will tell me multiple locations in Visalia are 24 hours, but when I click on it to order there it’s not actually open. How hard is it to set your hours on two websites? You guys rarely ever even get the orders right and you can’t even manage one simple thing to let customers know you are closed?
  • GM
    George M.
    Sep 10, 2025
    1.0
    Every single time I go yo ANY McDonald's they ask me to park and yhey always forget something and they always take for ever and its just 2 items Inect time I go to any location I will not be parking I will wait at the window
  • TM
    Thomas Maxey
    Aug 31, 2025
    1.0
    Manager Jacky is extremely rude to her customers and staff. Your can tell she is over whelmed and has no business being in a position of leadership. Should be assigned to cleaning bath room. Horrible experience for my children's first time trying. Missing half our order and was rude entire time. Thankfully another. Manager came to Help me.
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available daily from 5:00 AM to 11:30 PM.