McDonald's

3.2
2010 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3636 S Mooney Blvd, Visalia, CA
93277, United States

Hours

Reviews

3.2
2,010 reviews
5 stars
612
4 stars
369
3 stars
330
2 stars
203
1 star
496

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and for in-store orders.

Food Quality

Many reviews highlighted issues with food quality, including stale, cold, or improperly cooked items, leading to dissatisfaction.

Customer Service

Numerous complaints were made about rude and unprofessional staff, with reports of poor communication and lack of assistance.

Cleanliness

The restaurant was often described as dirty and unsanitary, with complaints about trash and unclean tables.

Ordering Process

Customers expressed frustration with the reliance on kiosks for ordering, often leading to confusion and delays.
  • SG
    Sargent “Psvitaboy96” Gamer
    2 days ago
    1.0
    Worst McDonald’s location. The manager Jake is unprofessional and will argue and cuss out customers. I ordered a sausage McMuffin and the biscuit was rock hard. To many incidents at this location corporate needs to s nd a secret shopper to shut them down and retrain the employees I contacted the health department hopefully they can get this location to start doing better
  • JF
    Jaylee Fierro
    5 days ago
    1.0
    hair in my food, so gross
  • SD
    Sierra Davis
    Nov 2, 2025
    1.0
    Everyone knows this is the slowest McDs in town, but I just ordered through Uber Eats and only got half the food I paid for. The Uber Eats driver can't open the sticker-sealed bag. I also got no sauce for the nuggets or napkins. Way to check before you seal the bag, guys.
  • TM
    Tiari Mateo
    Oct 15, 2025
    1.0
    I was in line waiting behind a lady that was paying for her meal. When it was my turn the cashier asked me if I can order with the kiosk saying that she was too busy. I dont see why they now have cash registers if they refuse to take orders at the registers. I don't like using the kiosk. Its dirty and inconvenient. If they are too busy, maybe they should hire more people!
  • MS
    Mr Smiley
    Sep 15, 2025
    1.0
    Awful location. They will have you waiting for 25 mins before even checking on you. They will also have your food sitting there cold because there is zero communication with the staff. Absolutely terrible experience and its mcdonalds so my bar was in the trash to begin with.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Visalia, CA?

McDonald's in Visalia is open 24 hours every day of the week.

When is the drive-thru open at this McDonald's location?

The drive-thru at McDonald's Visalia is open 24 hours every day.