McDonald's

3.4
1795 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3636 W Mineral King Ave, Visalia, CA
93277, United States

Hours

Reviews

3.4
1,795 reviews
5 stars
602
4 stars
359
3 stars
374
2 stars
156
1 star
304

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, understaffing, and poor customer service experiences.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with specific complaints about soggy fries and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and trash accumulation, impacting their dining experience.

Technology Concerns

The reliance on kiosks for ordering was criticized, with some customers feeling it detracted from personal service and created confusion.

Mixed Experiences

While some customers praised specific staff members and quick service at times, overall experiences varied widely, with many expressing dissatisfaction.
  • CW
    chanel W
    Dec 20, 2025
    1.0
    Literally waited 25 minutes in the drive thru line tonight. I dont think its the employees fault. They are ridiculously understaffed for the amount of traffic this location gets.
  • ML
    Marvin Labandeira
    Dec 9, 2025
    5.0
    Had a good time with friends. My daughter's had car problems and a guy from the air base helped her out . I got there and he al ready pulled out the radiator hose off ,and helped me out to fix my daughter's car 🚗. So I didn't have much money on me,so I took him and his daughter to McDonald's to get something to eat. He told me his kitchen burn 🔥 down,so I treated him and his 5 yr old to McDonald's. And wish him a Happy Holidays. Now he has to live with his parents house until they fix his kitchen in lemoore. His parents live in Visalia.
  • RJ
    Richard Juice
    Dec 6, 2025
    1.0
    This is the worst McDonalds in the area. Fries are always soggy. I’ve never had fresh crispy fries from this location. Most of the time my burger is always cold. It’s like they made a bunch of them and just let them sit out on the counter tell some dumb dumb like me ordered. Yes it’s McDonald’s you shouldn’t expect the best food ever. But you should have at the least some crispy fresh fries.
  • SS
    StahlaiLama
    Dec 5, 2025
    1.0
    This location will short you on items that you have paid extra for on a consistent basis. Over paid, under staffed, highly incompetent.
  • SV
    Savanna Vigil
    Dec 2, 2025
    1.0
    To have waited over 30 minutes when this location only had three people waiting in total inside and out only to find out that they lost the ticket under the counter. Is absolutely ridiculous!! We were not the only one this happened to the guy parked next to us experienced the same thing and the lady at the counter turned to look at him and looked away as he was asking for help.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Visalia?

McDonald's in Visalia operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 3636 W Mineral King Ave has a drive-thru open 24/7.