Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for orders, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer dissatisfaction.
Customer Service
Numerous complaints were made about rude or unprofessional staff, with some customers feeling ignored or dismissed.
Cleanliness
Several reviews mentioned unsanitary conditions within the restaurant, including dirty tables and the presence of flies.
Management Issues
Feedback indicated a lack of effective management and training, contributing to poor service and operational inefficiencies.
CH
Cynthia Hill
4 days ago
1.0
My order is wrong 4 out of 5 times when I go to this location. The employees are rude when you mention something is wrong. Then they make you pull up and wait for like 20 more mins because your out of the drive-thru line and it's not timing you no more. This is a fairly new location and they need somebody to come and retrain them already.
AR
Adrian Re
Nov 12, 2025
1.0
The person at the drive thru is deaf waited like 10 minutes then when someone finally came they couldn’t hear my order
GO
Gabriela Orozco
Nov 11, 2025
1.0
Girl taking orders at the drive thru this morning
was rude. Kept cutting me off when I was ordering. Answered with an attitude the whole time. Talk about bad customer service.
SC
Stephanie Chao
Nov 10, 2025
4.0
Service was a bit disappointing at first but the young gentleman was helpful in assisting me with my order and correcting mistakes made to my order. Four stars 🌟 thanks to the young gentleman who helped me on Monday Nov. 10th during breakfast rush. 👍
RD
Rayna Davis
Nov 7, 2025
3.0
I go here for black coffee most mornings. Somehow, they get my order for black coffee mixed up 🤦🏽♀️ with any other coffee 🤔
What are the delivery hours for McDonald's in Victorville, CA?
Delivery is available Monday through Thursday from 5:00 AM to 11:30 PM, Friday and Saturday from 5:00 AM to 12:30 AM, and Sunday from 5:00 AM to 10:30 PM.
Is the drive-thru at this McDonald's location open 24 hours?
Yes, the drive-thru is open 24/7 every day of the week at this location.
What payment options does this McDonald's accept?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and delivery services?
Yes, customers can order through the McDonald's App or online for delivery and mobile ordering services.
Does this McDonald's have facilities suitable for families and individuals with disabilities?
Yes, this location has wheelchair accessible entrances, seating, restrooms, high chairs, and welcomes children.
What types of menu options are available at this McDonald's?
The restaurant serves breakfast, lunch, dinner, dessert, coffee, and offers a children's menu.
Are there popular nearby places where I can visit before or after dining at McDonald's?
Yes, nearby places include Dr Prem Reddy Charitable Foundation, a wildlife sanctuary; Monster Pizzeria; and Tom's Famous Family Restaurant for additional dining experiences.
Can I combine a visit to McDonald's with a trip to a nearby travel service?
Absolutely, C World Travel is nearby, making it convenient to plan or book travels before or after enjoying a meal at McDonald's.
If I need grooming services near McDonald's, what options are available?
Nearby grooming options include Drip Wax Bar and Xcutz barbershop, both offering skin care and hair services close to McDonald's.
How can I find McDonald's online or on social media?
You can visit their official website at www.mcdonalds.com or follow them on social media platforms such as X, Instagram (@McDonalds), TikTok, Facebook, and Twitter (@McDonalds).