McDonald's

2.9
343 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
16670 Bear Valley Road, Victorville, CA
92395, United States

Hours

Reviews

2.9
343 reviews
5 stars
119
4 stars
29
3 stars
34
2 stars
22
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer dissatisfaction.

Customer Service

Numerous complaints were made about rude or unprofessional staff, with some customers feeling ignored or dismissed.

Cleanliness

Several reviews mentioned unsanitary conditions within the restaurant, including dirty tables and the presence of flies.

Management Issues

Feedback indicated a lack of effective management and training, contributing to poor service and operational inefficiencies.
  • CH
    Cynthia Hill
    4 days ago
    1.0
    My order is wrong 4 out of 5 times when I go to this location. The employees are rude when you mention something is wrong. Then they make you pull up and wait for like 20 more mins because your out of the drive-thru line and it's not timing you no more. This is a fairly new location and they need somebody to come and retrain them already.
  • AR
    Adrian Re
    Nov 12, 2025
    1.0
    The person at the drive thru is deaf waited like 10 minutes then when someone finally came they couldn’t hear my order
  • GO
    Gabriela Orozco
    Nov 11, 2025
    1.0
    Girl taking orders at the drive thru this morning was rude. Kept cutting me off when I was ordering. Answered with an attitude the whole time. Talk about bad customer service.
  • SC
    Stephanie Chao
    Nov 10, 2025
    4.0
    Service was a bit disappointing at first but the young gentleman was helpful in assisting me with my order and correcting mistakes made to my order. Four stars 🌟 thanks to the young gentleman who helped me on Monday Nov. 10th during breakfast rush. 👍
  • RD
    Rayna Davis
    Nov 7, 2025
    3.0
    I go here for black coffee most mornings. Somehow, they get my order for black coffee mixed up 🤦🏽‍♀️ with any other coffee 🤔

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Victorville, CA?

Delivery is available Monday through Thursday from 5:00 AM to 11:30 PM, Friday and Saturday from 5:00 AM to 12:30 AM, and Sunday from 5:00 AM to 10:30 PM.

Is the drive-thru at this McDonald's location open 24 hours?

Yes, the drive-thru is open 24/7 every day of the week at this location.