McDonald's

3.5
906 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5980 Telegraph Rd, Ventura, CA
93003, United States

Hours

Reviews

3.5
906 reviews
5 stars
332
4 stars
185
3 stars
135
2 stars
71
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of orders being taken incorrectly or items being forgotten.

Food Quality

There were numerous complaints about food being served cold, undercooked, or not prepared as requested, leading to dissatisfaction.

Speed of Service

Many reviews highlighted slow service times, particularly during peak hours, with long waits reported in both drive-thru and in-store.

Cleanliness

Several customers noted issues with cleanliness, including dirty bathrooms and unsanitary conditions in the dining area.

Pricing Concerns

Customers expressed dissatisfaction with rising prices, feeling that the value for money had decreased significantly.
  • JD
    Jerome Druss
    Nov 3, 2025
    3.0
    Order took over 15 minutes to get. Computer issues. Place was loaded with school kids who took up many tables, but bought nothing.
  • SP
    Samantha Pruitt
    Nov 1, 2025
    5.0
    Great customer service ,fast orders,freshly cooked food .great place to eat at
  • FF
    Faith
    Oct 29, 2025
    3.0
    I got a meal and ordered a small drink. They gave me the meal and forgot the drink. I was in the drive-through.
  • LR
    Lucia Rocha
    Oct 24, 2025
    1.0
    Employees are rude. I’ve been here several times around 3 am and they won’t serve you. The claim that there’s only one employee at that time only doing cleaning duties and that you have to come back around 4am. Then I come back at 4 am and was told that their computers were down. They wasted my one hour lunch break and didn’t even apologize. If management sees these, please post your correct open serving hours and stop wasting our time!
  • DB
    Daniel Bischoff
    Oct 20, 2025
    2.0
    DONT GO HERE! I went there and told them i started a new diarhea medicine and asked if it would interfere with it. The worker told me no. unbeknownst to my suprise, i was on the toilet from 2 pm to 3 am. Food was pretty damn good though. (pro tip: secret menu mcdicken)

Frequently Asked Questions About McDonald's

What are the opening hours for dine-in at McDonald's on weekdays?

Dine-in is open from 5:00 AM to 10:00 PM Monday through Thursday, and 24 hours on Friday and Saturday. Sunday hours are 5:00 AM to 10:00 PM.

Can I order McDonald's food for delivery?

Yes, McDonald's offers delivery services every day starting from 4:00 AM to 1:00 AM, extended until 3:59 AM on Thursday to Saturday.