McDonald's

3.6
1352 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4110 E Main St, Ventura, CA
93003, United States

Hours

Reviews

3.6
1,352 reviews
5 stars
532
4 stars
263
3 stars
233
2 stars
111
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Many reviews highlighted unsanitary conditions, with dirty tables and bathrooms being a common complaint.

Food Quality

Numerous customers expressed dissatisfaction with the quality of food, mentioning cold or poorly prepared items.

Ice Cream Availability

A significant number of customers noted that the ice cream machine was often broken, leading to disappointment.

Customer Experience

Overall, many customers felt unwelcome and dissatisfied with their experiences, citing a lack of attention from staff and poor management.
  • DM
    DAQM (Diana Madrid)
    Nov 15, 2025
    5.0
    Despite my hold up and my last minute requests at the drive through, the attendant at the window went above and beyond her service and made sure I left served and satisfied 😉
  • JP
    Justin Palmer
    Nov 12, 2025
    1.0
    No refills on soda, enough said, and they charge for all sauces. Every single one.
  • RG
    Rob Geezy
    Oct 30, 2025
    1.0
    Went inside for the 1st time in a year. What a disgraceful atmosphere, front counter has been cut down to nothing, no soda machine, no condiments, fewer seats. It makes you feel so unwelcome as a guest. My disappointment is not with the employees but the chain itself, seriously rethink whatever strategy this is I've never felt a restraunt wanted my money less than yours
  • SF
    Sunshine Peay it Forward
    Oct 23, 2025
    1.0
    We went through a long line at drive through to get ice-cream. That was all we wanted. The machine was broken. Now we became stuck in the drive through line for 7 minutes because there was no exit. When asked for a free child's soda or child's fries to compensate for the wait and the broken machine, wr were told no. Poor customer service. They should have put up a sign up that read "ice-cream machine down, sorry for the inconvenience."
  • CM
    Conner Mann
    Oct 22, 2025
    1.0
    Repeat terrible service, used to be an alright McDonald’s, very poor now.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Ventura, CA?

This McDonald's location in Ventura is open 24/7 every day of the week.

Does McDonald's in Ventura offer drive-thru services and what are the hours?

Yes, drive-thru is available 24/7 at this McDonald's location.