Customers consistently praised the food for its authentic flavors, freshness, and generous portions.
Service
The staff received numerous compliments for being friendly, attentive, and accommodating.
Dining Experience
Many reviews highlighted the pleasant atmosphere and cleanliness of the restaurant, making it a favorite spot for both dining in and takeout.
Inconsistency Issues
A few customers reported inconsistent experiences, particularly with food preparation and service during busy times.
AE
Andrea Elias
4 days ago
5.0
This place has the best Thai food ever! I love the cashew nuts dish, and their Thai iced tea is perfect, not too sweet but sweet enough. Servers are so lovely and polite and attentive. Cannot recommend this place enough!
HH
Harry
Dec 30, 2025
1.0
I am extremely dissatisfied, disappointed, and very upset. I drove all the way from Camarillo to experience the food at this restaurant, I went when I got off of work and when I walked in, I respectfully asked them if they’re open because I didn’t see nobody inside they talk to somebody in the back to confirm and they said I can place an order take out only immediately I started getting dirty looks from the staff, and when I placed my order, I specifically ordered spicy basil fried rice with chicken And I told them I wanted it very spicy level three being the highest the lady expressed to me that everybody usually gets the mild, but I specifically told her that I wanted it very spicy. when it came down to pay I can tell the lady at the register was bothered that I didn’t give a tip and that I asked for a receipt. The hospitality that I got from this place Was very poor. The workers are two-faced and once they notice that I wasn’t leaving a tip they didn’t care about me as a customer whatsoever and it shouldn’t be about that! when I got home to eat my food, I was even more disgusted Because it Was not What I paid for! It’s not fair that I order and pay for something with my harder money and not get what I paid for the workers must have been very upset that they had to make my food that they deliberately did not make my food right and that goes to show you what kind of people they have working for chili Basil. they just proved to me that they’re very vindictive and have hatred in their heart. The manager should consider looking into what kind of people they have there because who knows what they’re doing to people’s food when they’re having a bad day. you guys look at my food and be the judge of the comment I’m leaving? does this look like spicy basil, fried rice super spicy level three?
SM
Steve McGrody
Dec 26, 2025
5.0
We order 13 different dishes on Christmas Eve for Christmas afternoon delivery, and all went very well from their online ordering platform to the young fellow who handed me the food in the very pouring rain.
We have been eating at the restaurant since the grand opening & the taste was just as great with take-out as does dining in. We really appreciate the fantastic food and superb service.
MG
matthew guzman
Dec 24, 2025
5.0
Chili Thai Basil is hands down one of the best Thai food spots around. Every dish is packed with bold, authentic flavors and made with care—you can really taste the quality in each bite. The Thai basil dishes are especially outstanding, perfectly balanced with just the right mix of spice, aroma, and freshness.
The food is consistently excellent, portions are generous, and everything arrives hot and beautifully prepared. Whether you’re a longtime fan of Thai cuisine or trying it for the first time, this place delivers a true five-star experience.
If you’re craving top-tier Thai food, Chili Thai Basil is a must-try. I’ll absolutely be coming back. 🌶️🍜
RH
Ryan Hensley
Dec 20, 2025
5.0
Absolutely delicious Thai food. Loved it so much. Just got take out to go. My girlfriend and I shared one dish and it was easily enough food for both of us. Seemed very busy inside when I went to pick up the food looked like there was barely an empty seat in the whole place. Something about their sweet and sour sauce is really delicious as well, in fact I think it's one of the best sweet and sour sauces that I've ever had. Will be back again soon
Frequently Asked Questions About Chili Basil Thai Cuisine
What are the regular business hours for Chili Basil Thai Cuisine?
Chili Basil Thai Cuisine is open Monday, Wednesday, Thursday, and Friday from 11:00 AM to 2:30 PM and 4:30 PM to 9:00 PM; Saturday and Sunday from 12:00 PM to 9:00 PM; and closed on Tuesdays.
Does Chili Basil Thai Cuisine offer delivery and pickup services?
Yes, Chili Basil Thai Cuisine offers both in-store pickup and delivery services.
Where is Chili Basil Thai Cuisine located?
The restaurant is located at 6100 Telegraph Rd Ste F, Ventura, CA 93003, United States.
Is Chili Basil Thai Cuisine suitable for vegetarians and those needing gluten-free options?
Yes, Chili Basil Thai Cuisine is categorized as a vegetarian and gluten-free restaurant.
Where can I view the menu and place an order for Chili Basil Thai Cuisine?
You can view the menu and place an order online at https://chilibasilventura.com/menu.
What type of cuisine does Chili Basil Thai Cuisine serve?
Chili Basil Thai Cuisine serves Thai and Asian cuisine.
What are the takeout hours for Chili Basil Thai Cuisine?
Takeout hours match the business hours: Monday, Wednesday, Thursday, and Friday from 11:00 AM to 2:30 PM and 4:30 PM to 9:00 PM; Saturday and Sunday from 12:00 PM to 9:00 PM; closed on Tuesdays.
Are there dining or entertainment options near Chili Basil Thai Cuisine?
Yes, nearby dining options include Dickeys Barbecue Pit, Lalo's Ristorante Italiano, Marco's Pizza, Subway, and Starbucks. This variety allows you to enjoy different types of cuisine before or after your visit.
What nearby businesses offer beauty and wellness services near Chili Basil Thai Cuisine?
Nearby beauty and wellness services include Wild Orchid Hair Design, Relax'N Spa Massage, Nails D' Elegance, Hair By Lindsey Conner, and Great Clips, making it convenient to combine your dining experience with personal care.
Are there financial or real estate services near Chili Basil Thai Cuisine?
Yes, nearby financial and real estate services include First Citizens Bank, Citibank ATMs, Coldwell Banker Realty, West Coast Escrow, and various realtors like Armando Cota at Guaranteed Rate Affinity and Trista Newton, which could be convenient if visiting the area for these services.