McDonald's

3.6
1836 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7045 Van Nuys Blvd, Van Nuys, CA
91405, United States

Hours

Reviews

3.6
1,836 reviews
5 stars
775
4 stars
349
3 stars
225
2 stars
131
1 star
356

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, slow response times, and frequent order mistakes.

Food Quality

While some customers enjoyed the food, many reported receiving cold or improperly prepared items, leading to dissatisfaction.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and restrooms, contributing to a negative experience.

Pricing Issues

Customers expressed frustration over high prices and additional charges for items like refills and sauces, which they felt were unreasonable.
  • AK
    Anastacia K
    5 days ago
    1.0
    Fries were disgusting with bitter aftertaste and filet o fish had half cheese slice, all the sauces dirty it’s just ridiculous
  • AD
    Artem Dubovtsev
    Dec 31, 2025
    1.0
    The worst McDonalds I’ve ever been to. Filet o fish was completely overcooked and dried.French fries was all over the bag. Nightmare
  • ST
    Sam Lopez TV
    Dec 29, 2025
    3.0
    shout out to the guy that let me order form his car! hmu goat! food was delicious
  • DC
    D'Angelo “dlothemartian” Curtis
    Dec 18, 2025
    4.0
    The place was clean and I really only had one issue. They got my order wrong and I had to return to correct it. When I showed the worker my receipt they immediately said I was wrong and before I could say look closely here she noticed and said excuse me talked to the cook and corrected the mistake. No apology, or extras given for the inconvenience. I'm just going to say they had a bad day and Daddy McDonald is still cheap on the sauce.
  • EC
    Ericka Cervantes
    Dec 18, 2025
    1.0
    The servicer sucks I I asked a question to an employee she ignored me. She walked back-and-forth right in front of me and keep ignoring me like if I wasn't talking to her, the food old I ask for a large drink I got a medium when I asked to exchange my drink, they ignore me they were rude and polite. Worst customer service.

Frequently Asked Questions About McDonald's

What are the regular opening hours of this McDonald's location?

This McDonald's in Van Nuys is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 4:00 AM to 1:00 AM.

When is the drive-thru available at this McDonald's?

The drive-thru is open from 4:00 AM to midnight Monday through Thursday and Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.