Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, unhelpful staff, and frequent mistakes with orders.
Food Freshness
Many reviews indicated that food was often served cold or stale, leading to dissatisfaction with the quality.
Pricing Issues
Customers expressed frustration over high prices and additional charges for items that are typically free at other locations.
Cleanliness
While some noted cleanliness in certain areas, others reported unsanitary conditions and a lack of attention to maintaining the dining space.
Customer Experience
Overall, the customer experience was marred by a lack of attentiveness from staff, language barriers, and inadequate management.
JF
Jordan Fernandez
Nov 15, 2025
5.0
don’t usually leave reviews, but this McDonald’s truly deserves it. Every time I come here, the experience is consistently great. The food is always fresh, hot, and exactly how I ordered it. The fries come out crispy, the burgers taste well-made, and even the coffee is surprisingly good. What really makes this location stand out, though, is the customer service. The staff greet you with a smile, move efficiently, and handle busy rush hours without ever making customers feel rushed or ignored
AM
Andrea McDonald
Nov 12, 2025
4.0
Fast food, fairly decent service considering the McDonalds on Victory is under construction.
SL
Sharon Lee
Nov 2, 2025
1.0
unhelpful. Did not know (or care) when the play area would be open on a sunday morning & no interest in taking our order
GM
G MacDonald
Oct 30, 2025
2.0
Only problem is the cost of food is too high. Soi high company doees not post the prices in the drive thru. In a sit down restaurant would you buy anything that has no price?
WW
Wolf
Oct 24, 2025
3.0
Compre hoy ..y solo hay dos una persona en caja..y la otra llevado la comida a las mesas...y manager creo que era se va atender las ordenes..y los clientes esperando ..en la caja...como que no va la honda..habían unos 9 clientes
What are the regular opening hours of this McDonald's location?
This McDonald's in Van Nuys is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 4:00 AM to 1:00 AM.
When is the drive-thru available at this McDonald's?
The drive-thru is open from 4:00 AM to midnight Monday through Thursday and Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery is available Monday to Thursday and Sunday from 4:00 AM to 11:30 PM, and on Friday and Saturday from 4:00 AM to 12:30 AM.
Does this McDonald's offer mobile ordering or app-based ordering options?
Yes, you can order through the McDonald's App available on iOS and Android or via their online order link.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services and amenities are available at this McDonald's?
The location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where is this McDonald's located?
It is located at 7045 Van Nuys Blvd, Van Nuys, CA 91405, USA.
What are some nearby places of interest around this McDonald's?
Nearby, you can find Las Vegas Banquet Hall, Plaza Dental Clinic, and the 7-Eleven convenience store, among others.
How can the nearby Plaza Dental Clinic be useful for customers visiting McDonald's?
Customers can conveniently visit Plaza Dental Clinic for dental and health services located close to McDonald's, making it easy to schedule appointments and grab a meal afterward.
What other dining options are near this McDonald's?
Nearby dining options include Birreria Lupita #2 (Mexican restaurant) and Chios Peruvian Grill (Peruvian restaurant and bar).