McDonald's

3.6
1819 reviews
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Business Details

7045 Van Nuys Blvd, Van Nuys, CA
91405, United States
(818) 785-2490
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7045 Van Nuys Blvd, Van Nuys, CA
91405, United States

Hours

Reviews

3.6
1,819 reviews
5 stars
770
4 stars
346
3 stars
223
2 stars
131
1 star
349

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, unhelpful staff, and frequent mistakes with orders.

Food Freshness

Many reviews indicated that food was often served cold or stale, leading to dissatisfaction with the quality.

Pricing Issues

Customers expressed frustration over high prices and additional charges for items that are typically free at other locations.

Cleanliness

While some noted cleanliness in certain areas, others reported unsanitary conditions and a lack of attention to maintaining the dining space.

Customer Experience

Overall, the customer experience was marred by a lack of attentiveness from staff, language barriers, and inadequate management.
  • JF
    Jordan Fernandez
    Nov 15, 2025
    5.0
    don’t usually leave reviews, but this McDonald’s truly deserves it. Every time I come here, the experience is consistently great. The food is always fresh, hot, and exactly how I ordered it. The fries come out crispy, the burgers taste well-made, and even the coffee is surprisingly good. What really makes this location stand out, though, is the customer service. The staff greet you with a smile, move efficiently, and handle busy rush hours without ever making customers feel rushed or ignored
  • AM
    Andrea McDonald
    Nov 12, 2025
    4.0
    Fast food, fairly decent service considering the McDonalds on Victory is under construction.
  • SL
    Sharon Lee
    Nov 2, 2025
    1.0
    unhelpful. Did not know (or care) when the play area would be open on a sunday morning & no interest in taking our order
  • GM
    G MacDonald
    Oct 30, 2025
    2.0
    Only problem is the cost of food is too high. Soi high company doees not post the prices in the drive thru. In a sit down restaurant would you buy anything that has no price?
  • WW
    Wolf
    Oct 24, 2025
    3.0
    Compre hoy ..y solo hay dos una persona en caja..y la otra llevado la comida a las mesas...y manager creo que era se va atender las ordenes..y los clientes esperando ..en la caja...como que no va la honda..habían unos 9 clientes
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Frequently Asked Questions About McDonald's

What are the regular opening hours of this McDonald's location?

This McDonald's in Van Nuys is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 4:00 AM to 1:00 AM.

When is the drive-thru available at this McDonald's?

The drive-thru is open from 4:00 AM to midnight Monday through Thursday and Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.