McDonald's

3.5
2218 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14850 Victory Blvd, Van Nuys, CA
91411, United States

Hours

Reviews

3.5
2,218 reviews
5 stars
852
4 stars
423
3 stars
342
2 stars
152
1 star
449

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration.

Cleanliness

Several reviews mentioned dirty restrooms and unsanitary conditions, impacting customer experience.

Staff Attitude

Many customers noted rude or unprofessional behavior from staff, contributing to a negative atmosphere.

Pricing Concerns

Some customers expressed dissatisfaction with high prices and perceived value compared to other fast food options.

Positive Experiences

A few customers highlighted friendly service from specific employees, indicating that there are positive interactions amidst the overall negative feedback.
  • SR
    Shohel Rana
    2 days ago
    5.0
    Love it great place
  • TG
    Tiffani Gay
    6 days ago
    2.0
    This is absolutely the worst location. You constantly have to wait for your order at the drive thru. Then you may have to go in and get your food! It’s completely insane
  • HR
    Heidy Rodas
    Jan 4, 2026
    1.0
    Compre 2 happis pedí una aburqueza de pollo q fea me salio no tiene sabor el pollo parecía chicle no me pusieron corbieta pedí 4 bebidas solo 2 pipotes me dieron no me.dieron ranch ni quechu les tuve que pedir esta es segunda ves que ordenó las cajeras de enfrente le dije q me diera pipotes brava no me los.dios asta que vi otro señor le dije q me diera 2 popotes me los dio horita lo abrieron veo q no esta también el seevicio
  • RR
    Reviewed
    Jan 4, 2026
    1.0
    This McDonald’s has the worst experience ever. They will park you regardless of how busy or not busy it is. In addition they have a longer line for curbside pick up all because they park all cars. Let’s not forget to mention they forget items and get upset when you say something like hello I paid.
  • PX
    Peter Xaymountry
    Dec 31, 2025
    3.0
    I'm surpriseds that this McDonald's is listed as temporary closed because I stopped by tonight and they were open. This McDonald's was on my way home after going to Costco nearby. I saw there was no cars in the drive thru so I decided to come here to get some fries and soda. I didn't have the app up to use my code so I just asked the lady if I could give it on the window. I got a large coke and large fries. When I pulled up to the window, the deal I wanted to use wasn't on the app so I used another one for just the drink. Paying for my order was quick and they made my order quick at the pickup window. The drive thru curve exit is very narrow so just be careful so you don't scratch your rims. They didn't fill my fries all the way so I didn't get my money worth. My drink was made exactly how I ordered it with light ice. They also charge for a bag free here so if you have your own bag, make sure to tell them because they won't ask.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 14850 Victory Blvd, Van Nuys?

McDonald's at 14850 Victory Blvd, Van Nuys is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers a drive-thru service that operates 24/7.