McDonald's

3.5
2213 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14850 Victory Blvd, Van Nuys, CA
91411, United States

Hours

Reviews

3.5
2,213 reviews
5 stars
851
4 stars
423
3 stars
341
2 stars
151
1 star
447

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration.

Staff Attitude

Many reviews highlighted rude or indifferent behavior from employees, contributing to a negative customer experience.

Cleanliness Issues

Several customers noted unsanitary conditions, particularly in the bathrooms, and overall cleanliness concerns.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, or poorly prepared food.

Pricing Concerns

Some customers felt that prices were too high compared to other locations, and there were complaints about additional charges for takeout.
  • NZ
    Nahum Zepeda
    Oct 21, 2025
    1.0
    Súper mala esperiencia pase a comprar baje al baño y muchachas me sacaron que no me permitirían pasar al baño por qué ya estaba cerrado cuando yo ya estaba adentro acaso no es una necesidad pero les aseguro que yo a este lugar no vuelvo
  • SG
    Sonia Guerrero
    Aug 25, 2025
    1.0
    This location always getting my order wrong they need to make sure they double check before handing the order to the customers
  • GS
    Geovany Solorio
    Aug 23, 2025
    5.0
    I give it a 5 star cause this is the ONLY McDonald’s that I know of that has cheaper prices. All the other McDonald’s have higher prices but this one is just right especially in this disaster economy
  • KB
    Kodi Baker
    Aug 19, 2025
    1.0
    Place closed down for renovations but the online ordering never stopped. So I showed up to no one there and a closed sign. And it’s currently day 2 of trying to get a refund. But the app says I have to get a refund from the store that’s not open. So. This is fun.
  • AA
    angel affre
    Aug 14, 2025
    1.0
    Went through the drive thru and had a horrible experience - ordered a Big Mac meal - ordered a Diet Coke light ice and the cup was not full plus when the guy handed it to me it was dripping soda all over and had to ask for napkins to clean it The guy never said one word- he just wanted me out of there - Ordered large fries - the container was half full I feel cheated out of my money - that employee should not be helping customers If I had my receipt I would ask for my money back I guess that’s McDonalds now

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 14850 Victory Blvd, Van Nuys?

McDonald's at 14850 Victory Blvd, Van Nuys is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers a drive-thru service that operates 24/7.