Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported issues with food quality, including cold and undercooked items, as well as incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect order fulfillment.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty dining areas and unsanitary conditions.
Staffing Problems
Multiple reviews mentioned understaffing, leading to slow service and long wait times.
Mixed Experiences
While some customers enjoyed their meals and found the service satisfactory, many others had negative experiences, indicating inconsistency in performance.
JE
Joshua Exclusa
2 days ago
5.0
The cleanest McDonald's in the V for sure. Updated to modern decor, 5 stars!
MB
Mylei Byrd
Oct 27, 2025
5.0
Super good and fries are so fresh.
EM
eduardo munoz
Oct 2, 2025
5.0
It's mcdonald's, can't go wrong.
DB
Dione Brooks
Sep 19, 2025
1.0
The food is always disgusting here, I have eaten at multiple McDonald’s and this place is the worst. When I ask them to cook it fresh they just warm it up in the microwave. When I walk inside no one is ever at the counter and you have to wait 8 minutes for a person to walk to the register. The staff is rude and the lobby is always dirty,
SS
Shawnteonna
Sep 16, 2025
1.0
I recently stopped at this McDonald’s location with my daughter after school, and we chose to dine inside. She ordered a Happy Meal, and when she poured the fries onto the tray, we noticed two of them looked unusual—as if they were wet. At first, I thought maybe she had put them in her mouth and taken them out, but then we realized they were actually still frozen.
This was very concerning since the fries were extremely cold and clearly not cooked properly. Serving undercooked or frozen food raises food safety concerns, especially when meals are being served to children.
I wanted to bring this to your attention so the issue can be addressed with the staff to ensure proper food preparation and quality control.
Thank you for your time and for looking into this matter.
What are the regular opening hours for McDonald's at 2565 Springs Rd, Vallejo?
McDonald's is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.
When is the drive-thru available at this McDonald's location?
The drive-thru is open from 4:30 AM to 2:00 AM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
What delivery services does McDonald's offer at this location?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food for delivery or pickup?
You can order through McDonald's App or visit their online ordering website at https://mcdonalds.order.online/business/-5579.
Which payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location has drive-thru service available.
Are there places nearby where I can get a snack or coffee before visiting McDonald's?
Yes, 7-Eleven, a convenience store and coffee shop, is nearby for quick snacks or coffee before or after your visit.
Can I find any other fast food or restaurant options near McDonald's at 2565 Springs Rd?
Yes, nearby options include Tacos El Salto, Bula Pies Fiji, LV Pho, and the El Salto Taco Truck for diverse food choices.
Are there any beauty or tanning salons near McDonald's in Vallejo?
Yes, La Lumiere European Tanning Salon and Boutique, The Tanning Lady, StudioSculptllc, Clinic J Facial and Skin Care, and Tiona Bea hair salon are located nearby.
What is the best way to stay updated on promotions or rewards programs at this McDonald's?
You can follow McDonald's on social media platforms like X, Instagram, TikTok, and Facebook, and participate in the MyMcDonald's Rewards program available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.