Five Guys

4.1
474 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 24201 W. Valencia Blvd. in Valencia is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
24201 W. Valencia Blvd., Valencia, CA
91355, United States

Hours

Reviews

4.1
474 reviews
5 stars
262
4 stars
108
3 stars
48
2 stars
22
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude attitudes and inattentiveness.

Food Quality

The food quality received varied feedback; while many enjoyed the burgers and fries, others found them bland or overpriced.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly with dirty tables and floors, impacting the overall dining experience.

Pricing

Many customers felt the prices were too high for the quality and portion sizes, often comparing it unfavorably to competitors.

Portion Sizes

Customers generally appreciated the generous portion sizes of fries, though some noted inconsistency in food preparation.
  • AV
    Anthony Ventura
    Oct 15, 2025
    5.0
    So let me tell you, I came to use the Electrify America Chargers and get something to eat. I walked into The Stand and was not greeted and stood there for 2 minutes with no one to take my order. I walked out and went to Wokano, same thing seated at the table with no one offering menus or taking orders. What happened to attentiveness and the need to serve and create revenue and profit. Walk into Five Guys and here a loud WELCOME! Found my spot! Good work food was awesome. You saved my day and belief of great service.
  • GU
    Google User
    Sep 28, 2025
    1.0
    Employees here have such a bad attitude when they’re taking your order, like stay home if you’re having a bad day
  • BF
    Butch Fischer
    Sep 10, 2025
    5.0
    Very good burgers, fries and milkshakes
  • WW
    William Wood
    Aug 9, 2025
    5.0
    Just superior quality burgers and fries.
  • DP
    Dontell Peschong
    Aug 5, 2025
    1.0
    One of the worst burgers that I've eaten in years

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.