Pizza Hut

Reviews

• PO

  Paul Ogawa

  Nov 7, 2025
  4.0
  A bit challenging to find if this is your first time here due to the trees out front. I think all Pizza huts should add 50% more toppings to their pizzas and that would take them above Papa John's.
• MR

  Mike Robinson

  Oct 31, 2025
  1.0
  They tell you the food will be ready ASAP. Then you wait for over an hour. Light on sauce, heavy on salt.
• JC

  John C

  Aug 19, 2025
  5.0
  The only Pizza Hut I've been to that goes above and beyond for their customers. I usually go for lunch on Tuesday. The customer service staff is always polite and very helpful.
• CD

  Carolyn Davis

  Aug 12, 2025
  1.0
  Received a generic response from George Galan, Area Coach for Pizza Hut South OC, that offered nothing of substance. I paid $20 for a pizza that was poorly prepared—the cheese had an unpleasant burnt or undercooked taste. When I contacted the store, it was clear they had no interest in making the situation right. The only follow-up I received from Coach Greg was a curt “thank you for the feedback,” which confirmed that customer satisfaction is not a priority and underscores the root of the problem. I also attempted to use Pizza Hut’s “Chat with Us Now” feature, but found it ineffective; agents disconnected the conversation prematurely or dismissed my concerns before I could fully explain them. As someone who has long considered Pizza Hut a favorite, this experience was deeply disappointing. The combination of poor product quality and unresponsive customer service has eroded my trust in this location. Potential customers should be aware that they may not receive the value or service they expect. I will continue to escalate this matter to corporate leadership and organizations such as the Better Business Bureau. This is unacceptable, and someone within the company should care enough to address such a poor business model.
• RM

  Robert Mellon

  Jul 29, 2025
  1.0
  Refused to cut my personal pizza.

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