Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,544 reviews
5 stars
709
4 stars
350
3 stars
230
2 stars
87
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with staff being unhelpful or rude, especially when using new ordering systems.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some praised fresh and hot food, others complained about cold, old, or poorly prepared items.
Cleanliness
The restaurant was noted for its cleanliness, with some customers specifically mentioning it as one of the cleanest McDonald's they have visited.
Speed of Service
Service speed was inconsistent, with some customers experiencing long wait times, especially during peak hours.
- RSRakel SimpkinsDec 21, 20252.0En este lugar la comida está buena el servicio es pésimo Si tú no sabes manejar las máquinas de pago ahi te kedas .y si les pides ayuda a las empleadas te kontestan k estan muy okupadas k pidas X la makina. Y posiblemente tengan razón Xk han metido esas makinas y N0 hay muchas empleadas por esa razón le doy una estrella
- NNNam NgoDec 4, 20251.0Doesnt know how to make coffee right, and has packed me for over 10 minutes and took 10 cars meanwhile I waited
- DDDarnell DickersonDec 1, 20253.0Customer service has gone downhill so much ever since they added those tablets to order . The employees will look directly at you and not acknowledge you if you're waiting at the counter or you're trying to make an order and they will run back quickly to the Expo station and hide from customers instead of helping them . It's not all their fault either I'm sure they are probably working with reduced staff since putting in the tablets so they are under more pressure to hurry and process the orders
- CCClaraNov 21, 20251.0I have reasons to believe someone spit in my frappe. As soon as I put my straw in, while taking my first sip, I instantly smelled funky spit, as if someone licked around the opening of the cup. I know this sounds gross but all I could think of is ew this is somebody nasty saliva
- ACAlyssa CheungOct 27, 20255.0Came in this morning at 7:15am to get my rewards deals, this absolutely rude man came to the front throwing his paper bag and asking for the general manager, upset he didn’t get a monopoly piece. Hello? You can get monopoly codes online for free without getting money, and sometimes based on the item you can get a digital piece instead of a physical piece. Anyways, the workers did their best to stay professional and deal with the situation although this man was trying to escalate the issue by yelling at them and being rude. Props to the morning team today, love you guys! Never an issue with them, they work so hard and definitely need a raise if they have to deal with people like that on a Monday morning.
Frequently Asked Questions About McDonald's
What are the McDonald's location hours for in-store dining?
The McDonald's at 18145 Crenshaw Blvd in Torrance, CA is open from 4:30 AM to 12:00 PM daily.
What are the drive-thru hours for this McDonald's?
The drive-thru is open from 4:30 AM to midnight every day of the week.
When can I order McDonald's delivery from this location?
Delivery is available daily from 5:00 AM to 11:30 PM.
Which delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app for ordering McDonald's food?
Yes, you can use the McDonald's App available on both the Apple App Store and Google Play Store for easy ordering.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service for convenient ordering.
Are there any places nearby where I can get coffee before or after visiting McDonald's?
Yes, nearby you can visit The Coffee Bean & Tea Leaf for additional coffee and tea options.
What other fast food options are available near this McDonald's?
Burger King and another McDonald's are also nearby if you're looking for more fast food options.
Are there any nearby places where I can get a beauty or nail treatment after dining at McDonald's?
You can visit Deco Nails By Mari or Labelle Hair and Beauty Salon close by for nail and beauty services.