McDonald's

3.9
1539 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18145 Crenshaw Blvd, Torrance, CA
90504, United States

Hours

Reviews

3.9
1,539 reviews
5 stars
709
4 stars
348
3 stars
229
2 stars
86
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, noting both friendly and helpful staff as well as rude and unprofessional behavior from some employees.

Order Accuracy

There were frequent complaints about incorrect orders, including missing items and wrong food being served.

Food Quality

While some customers praised the freshness and taste of the food, others reported issues with cold or poorly prepared items.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, with some customers stating it was one of the cleanest McDonald's they had visited.

Speed of Service

Customers experienced inconsistent service speed, with some noting quick service while others reported long wait times, especially during peak hours.
  • CC
    Clara
    3 days ago
    1.0
    I have reasons to believe someone spit in my frappe. As soon as I put my straw in, while taking my first sip, I instantly smelled funky spit, as if someone licked around the opening of the cup. I know this sounds gross but all I could think of is ew this is somebody nasty saliva
  • AC
    Alyssa Cheung
    Oct 27, 2025
    5.0
    Came in this morning at 7:15am to get my rewards deals, this absolutely rude man came to the front throwing his paper bag and asking for the general manager, upset he didn’t get a monopoly piece. Hello? You can get monopoly codes online for free without getting money, and sometimes based on the item you can get a digital piece instead of a physical piece. Anyways, the workers did their best to stay professional and deal with the situation although this man was trying to escalate the issue by yelling at them and being rude. Props to the morning team today, love you guys! Never an issue with them, they work so hard and definitely need a raise if they have to deal with people like that on a Monday morning.
  • YG
    Yamillet Gutierrez
    Oct 24, 2025
    3.0
    I specifically asked for my breakfast to come with a round egg and they said it came with a round egg just for them to end up giving me regular egg. I then call multiple times and no one answers . When you’re trying to get to work and literally ask for a specification on your order it’s so frustrating to waste ur time and money on something that ur simply not going to eat !
  • RK
    Robert Kraml
    Aug 24, 2025
    4.0
    One of the better ones in the area. They do have a self serve fountain bar though so they get my business when I'm on the go.
  • WC
    Walter Celso
    Aug 12, 2025
    1.0
    Buen viaje

Frequently Asked Questions About McDonald's

What are the McDonald's location hours for in-store dining?

The McDonald's at 18145 Crenshaw Blvd in Torrance, CA is open from 4:30 AM to 12:00 PM daily.

What are the drive-thru hours for this McDonald's?

The drive-thru is open from 4:30 AM to midnight every day of the week.