Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect or incomplete orders, particularly at the drive-thru and curbside pickup.
Service Speed
Numerous reviews highlighted slow service times, with customers frequently waiting over 15 minutes for their orders.
Staff Attitude
Several customers noted rude or indifferent attitudes from staff, impacting their overall experience.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers mentioning cleanliness while others reported unsanitary conditions.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items.
MS
Michael S
Dec 21, 2025
1.0
Alwayd messes up order. Something is always missing from your order. Slow service do not come if you are in a hurry
TD
Tiny Dancer54
Dec 19, 2025
3.0
Drive Thru is fine, curbside takes forever. Average wait is 15 minutes when you park. No matter when you place the order, you'll have to wait. Most likely, they need more employees
DD
Daniel Davis
Dec 8, 2025
1.0
Drive thru forgot my fries
VC
Vincent Cheng
Nov 28, 2025
3.0
No staffs to help your orders, all kiosk, lack of human touch, services!!
The result of keep raising the minimal wages!😅😅
MG
Matt Gardea
Nov 22, 2025
1.0
I have ordered curbside here multiple times and I’ve never once received my order in a timely manner. I am always waiting over 15 minutes with nobody coming out to any of the other cars in the curbside spots. This doesn’t happen at any other location I go to.