McDonald's

3.8
1624 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12950 Foothill Blvd, Sylmar, CA
91342, United States

Hours

Reviews

3.8
1,624 reviews
5 stars
736
4 stars
340
3 stars
247
2 stars
90
1 star
211

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Numerous reviews mentioned issues with food quality, including stale or improperly prepared items.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in restrooms.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items.

Speed of Service

There were mixed reviews on speed, with some praising fast service while others complained about long waits.
  • DD
    dave david
    6 days ago
    1.0
    The employee Valerie was so rude to me. It's awful to have a person working there.
  • SR
    Susan Ruval
    Dec 16, 2025
    3.0
    No grinch happy meals
  • EC
    Edwin Cruz
    Dec 10, 2025
    1.0
    The team that is at 4:00 am is really bad. The lady that taking orders is always in a bad mood. They don’t accept credit card every time that we go in the mornings. Also they never put ice the drinks. Manager pls do something about it. Thanks
  • FM
    Francisco Moncada
    Nov 24, 2025
    1.0
    Ordered online, but even though my order was correctly done, my food was not. I didn’t want tartar sauce. Biting into what I thought was going to be a delicious sandwich and tasting targer sauce made me gag!!! Wasted my time and money. How do I get a refund?
  • MO
    Matthew Osorio
    Oct 21, 2025
    2.0
    There's always an issue with this McDonald's. Something isn't working, items sold out, the system isn't taking codes ect ect.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Sylmar location?

McDonald's Sylmar is open 24 hours a day, 7 days a week.

Does the Sylmar McDonald's have a drive-thru service?

Yes, the Sylmar McDonald's offers a 24/7 drive-thru service.