Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude employees and long wait times.
Food Temperature
Several reviews mention issues with food being served cold or not fresh, impacting overall satisfaction.
Cleanliness
There are complaints about the cleanliness of the restaurant, particularly in the dining area and bathrooms.
Order Accuracy
Customers frequently report problems with order accuracy, including missing items and incorrect orders.
Pricing Concerns
Many customers express dissatisfaction with pricing, describing the menu as expensive and feeling that value for money is lacking.
AI
Achituv Israel
Dec 30, 2025
2.0
The guy who handed me the food was awesome. (Would've been a 5-star review). BUT I saw a drink that was right in front of me. I was willing to pay for it, and one of the workers were willing to make it, but the supervisor refused to allow the worker to make it for me. It was a small lemonade with a little strawberry syrup. Initially I wasn't going to give the review such a low score, but her negative attitude towards me warranted the review. Now let's say the drink wasn't supposed to be made, there should be an input to allow it to be made. Shout out goes to the guy who provided excellent customer service, gave me my order, and explained the situation calmly to me in a way that de-escalated my frustrations. I hope you guys promote him.
TS
Tiffini Smith
Dec 19, 2025
1.0
My fish fillet didn’t have a half of cheese on it. I asked for extra tartar sauce. They didn’t have On It and it was cold in the middle.
II
Isabella
Dec 18, 2025
1.0
To whoever was working the drive through speaker at 8:58 am on Dec 18 2025, 2 egg mcmiffins with only egg bacon and Canadian bacon is not hard and should not take three times to redo. Maybe instead of interrupting me at the speaker you would have been able to hear that. Also, you should maybe make sure the windows is closed and I cant see your face before you tell your coworkers it was my fault and laughing in my face, making fun of me. Just a thought. Have the day you deserve.
PJ
PHRANKEY J
Dec 13, 2025
5.0
SPICY MCCHICKEN NO MAYONNAISE.
ADD EXTRA PICKLES AND A DASH OF MUSTARD AND KETCHUP.
JM
Joshua Mcknight
Nov 29, 2025
1.0
Not open 24 hours, please update your store hours online, I drove out of my way this morning and no one was working