Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude behavior and long wait times.
Food Temperature
Several customers complained about receiving cold food, indicating inconsistency in food preparation and service.
Cleanliness
The cleanliness of the establishment is frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Order Accuracy
Many customers expressed frustration with incorrect orders and issues redeeming points or special requests.
Atmosphere
While some customers enjoyed the relaxed atmosphere, others found it cold and uninviting, particularly due to the presence of homeless individuals.
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Kim P
Nov 12, 2025
1.0
Slowest drive thru ever, staff rude
MM
Marshall Macleod
Nov 1, 2025
1.0
Slowest service I've seen from any restaurant ever. Waited more than 45 minutes in a line of 5 cars
PR
Petra Richard
Oct 29, 2025
5.0
BEST SERVICE FROM MANAGERS!
It’s clean, they play such relaxing music, great customer service and friendly fun environment. If something goes wrong, they are so willing to fix it even the manager emailed me to fix an order. I know some McDonald’s make the burgers all sloppy but this one makes them PRIME. I try not to go to McDonald’s but this one hits!
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Gary Culp
Oct 26, 2025
3.0
Busy and the employee’s don't give a damn about your needs or request
AA
Arlene Arlene
Oct 14, 2025
1.0
They make it hard to redeem points. They change it to breakfast at night