Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,549 reviews
5 stars
728
4 stars
336
3 stars
212
2 stars
80
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.
Food Quality
Many reviews mentioned issues with food quality, including cold, overcooked, or stale items.
Staff Attitude
Several customers noted poor service and rude behavior from staff, impacting their overall experience.
Management Issues
Reviews highlighted concerns about poor management and understaffing, leading to disorganization and slow service.
Positive Experiences
Despite the negatives, some customers praised specific staff members for excellent service and noted that the food was good when fresh.
- SESylk EatsNov 13, 20255.0Bada ba ba ba
- LRLuis RoblesNov 11, 20251.0La cajera no te dice las ofertas
- RDrub delNov 9, 20253.0If you're from out of town or state, McDonald's charges .10 cents for the paper bag your food comes in. Chicken nuggets taste like cardboard. Service was good.
- GMGuadalupe MarmolNov 8, 20251.0Takes way to long just to get 1 one coffee
- JSJason SimonOct 27, 20255.0Just want to give a review for Jocelyn for great customer service. Door Dash forgot one of my items, so we called the store to see if it was left behind. She said it was and that they'd make us a fresh order. Picked it up a,few minutes later. Thanks again Jocelyn!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 13925 Ventura Blvd, Sherman Oaks?
McDonald's is open 24 hours daily from 4:00 AM to 3:30 AM the next day.
What are the drive-through hours at this McDonald's location?
The drive-through is available daily from 4:00 AM to 3:30 AM the next day.
During what hours is delivery service available at this McDonald's?
Delivery is available Monday to Thursday from 5:30 AM to midnight, Friday and Saturday from 5:30 AM to 2:00 AM, and Sunday from 6:00 AM to midnight.
What types of pickup and delivery services does McDonald's Sherman Oaks offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for McDonald's at this location?
You can order online through their delivery website at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
Which payment options are accepted at McDonald's in Sherman Oaks?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers a drive-thru service.
What are some nearby places of interest around McDonald's at 13925 Ventura Blvd?
Nearby places include Ventura Cuts (hair salon), Midori Sushi (Japanese restaurant), and Chase Bank (financial services).
How can I visit Ventura Cuts when I'm at McDonald's nearby?
Ventura Cuts is close to McDonald's at 13925 Ventura Blvd, making it convenient to visit for hair salon services before or after your meal.
Are there other dining options near McDonald's Sherman Oaks?
Yes, nearby dining options include Midori Sushi and Taste of India, offering Japanese and Indian cuisine respectively.