Business Details
About
Coffee ShopBankATM
Capital One Cafés are part bank, part café–all in one place. Everyone’s welcome, whether you bank with us or not. Come in for everyday banking and in-person support from Ambassadors. Café ATMs are fee-free for Capital One Checking account holders to get cash, deposit cash or checks, check their balance, or pay a credit card bill. Enjoy world-class coffee from Verve Coffee Roasters and an all-day food menu. Get 50% off handcrafted beverages every day when paying with a Capital One or Discover debit or credit card. Settle in and enjoy free Wi-Fi and comfortable spaces for working, meeting or taking a break. You can even work toward money goals with free-for-everyone financial literacy events and workshops. Capital One N.A., Member FDIC.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Requires appointmentNot available
Location
Capital One Café
2855 Stevens Creek Blvd Ste 1155, Santa Clara, CA
95050, United States
Hours
Reviews
3.3
158 reviews
5 stars
66
4 stars
20
3 stars
8
2 stars
16
1 star
48
- HKhj (Kyle)Nov 14, 20255.0I had a surprisingly great banking experience here. Veronica was incredibly friendly and made the account opening process silky smooth. She even shared the bank's philosophy: they designed the branch like a café to make banking feel less intimidating, which is such a wonderful concept. And as a bonus, the vanilla oat latte was delicious! Highly recommend.
- MPMeera PalOct 25, 20251.0Terrible customer service and terrible coffee. Walked up to place an order with someone who very clearly wanted to be anywhere but at their job. I greeted her with a smile and asked how she was doing. Nothing. Proceeded to place an order for two drinks. And despite the zombie-like interaction, even left a tip. Then we waited for our two drinks - watching as people who ordered after us walked away with their drinks. When I asked if they had our order, she replied “We’re making whipped cream.” Huh? Eventually we got our lukewarm and mediocre drinks and saw they had over-poured one of the drinks, making it impossible to actually place the lid on it. When I asked for a larger cup, pointing out the issue, I got blank stares. And then was told they don’t have bigger cups. Overall, this place was a terrible experience and overpriced.
- CCChristopher ChanOct 18, 20254.0Came to this cafe multiple time and feel like the cafe is constantly understaff. The maximum workers I see are two. They constantly have a lot of people ordering and waiting for their order. Wait time can be up to 15-20 mins. Coffee is okay but staff is overworked and sometimes just have a face like “another customer” unfortunately.
- PPPOct 14, 20251.0I have to hand it to this Capital One Café. The barista has truly mastered the art of making customers feel unwelcome. No greeting, no smile, just the perfect mix of boredom and disdain. The only “thank you” in the entire interaction came from me. He didn’t even flinch, just turned and said “Next” to the person behind me. This level of customer service deserves to be studied in textbooks on how to drive customers away with elegance. C1 sure knows how to pick their staff.
- ALAnna LisaSep 9, 20255.0Came in for banking support and Lupe assisted. She helped me open an account and was thorough, helpful, kind and patient. The entire staff was really nice. Cap one has a great hysa and cd rates. Highly recommend. I didnt get to try their beverages and foods but was offered vouchers for being a new cap one customer. Lines are always long even on quiet mall days so they must be doing something right re the cafe.
Frequently Asked Questions About Capital One Café
What is a Capital One Café?
A Capital One Café is part bank, part café–all in one convenient and welcoming space. Come in for everyday banking, in-person support from Ambassadors and handcrafted beverages from Verve Coffee Roasters. The Café offers free WiFi and cozy seating for all, plus most of our locations have extended and weekend hours. You can even work toward your money goals with free events, workshops and one-on-one Money & Life mentoring. Visit any of our 60+ locations nationwide whether you bank with us or not. Everyone’s welcome.
Can I come to a Capital One Café if I’m not a customer?
Whether you bank with us or not, everyone is welcome to come in for coffee, relax and recharge at our 55+ Cafés across the nation. Every Capital One Café location is truly a community space that offers both financial and social events to support your everyday well-being.
Will you try to sell me something at a Capital One Café?
No. Café Ambassadors are there to support you, not sell you. If you do have questions about products or services, they’re happy to answer them, but you can expect a sales free environment in all Capital One Cafés.
What can you do at a Capital One Café?
Get in-person support for your banking questions from our friendly Ambassadors all while enjoying your favorite beverage, an all-day food menu and comfortable spaces for working or taking a break. Open an account and explore other products and services in a no-pressure environment. Or, enjoy free-for-everyone programs and events to support your financial growth. The choice is yours.
Do Capital One Cafés have food or just coffee?
Yes, there’s a variety of food and beverages served at the Capital One Café.
Featuring craft coffee and a full-service coffee bar from Verve Coffee Roasters [https://www.vervecoffee.com/], teas and more, the Café is your new favorite “coffee spot.” The food menu features breakfast, lunch, snacks, and to-go items to keep you full while you sit and work or if you’re just stopping in for a quick bite.
Do Capital One Customers get perks at the Café?
Yes. While everyone can take advantage of all the things that Cafés have to offer whether you bank with us or not, Capital One customers can get 50% off handcrafed beverages every day when using a Capital One debit or credit card. Account holders of any Capital One product (18+ years of age or older) can reserve semi-private nooks available within almost every Café.
Can I open an account at Capital One Café?
Yes, through our self-service option, you can apply to open an account at a Capital One Café. Chat with a Café Ambassador and they can help you get set up.
How do I bank at a Capital One Café?
Capital One Cafés offer a modernized, friendly approach to banking that provides a low pressure way to get support. While we don’t have traditional bank tellers in our Cafés, customers can use our self-service options to get everyday banking done., even on the weekend. Ambassadors are on hand to assist you along the way with your banking questions, and can even help you apply for an account. Capital One Checking account holders can use Café ATMs fee-free to check their balance, deposit or withdraw cash, make credit card payments and more. Come in for everyday banking–stay to enjoy a handcrafted beverage. You can also:
- Replace, reissue or activate your debit card
- Lock and unlock your debit card
- Change your debit card PIN
- Receive sign-in support
- Update account information like your address, phone number and email address
- Place or remove a stop payment on a check or ACH
- Request duplicate tax forms be mailed to you
- Order a checkbook
Are there ATMs at a Capital One Café?
Yes, there are self-service ATMs available at all Cafés that are fee-free to Capital One customers. You can use them to deposit cash, deposit checks, pay your credit card bill and more. Not a customer? There’s a small fee to use the ATMs.
Can you reserve space at the Café?
Account holders (18+) can reserve a nook—a private workspace with tables and outlets—when they’re in the Café or from their Capital One mobile app. When in the Café, visitors can scan the QR code on the door of the nook to access the reservation portal to complete their booking. As of December 2024, account holders can make reservations in the Capital One mobile app by searching for their preferred Café, viewing the details of that Café and selecting "Reserve a Nook" to access the reservation portal.
What is a Capital One Café?
A Capital One Café combines part bank, part café in one welcoming space offering everyday banking, in-person support, handcrafted beverages, free WiFi, cozy seating, and free financial events. Everyone’s welcome, whether you bank with us or not.
Can I visit Capital One Café if I am not a customer?
Yes, Capital One Cafés welcome everyone to enjoy coffee, relax, and participate in financial and social events regardless of banking with Capital One.
Do Capital One Cafés try to sell banking products aggressively?
No, Café Ambassadors provide support without sales pressure. They are happy to answer questions but maintain a sales-free environment.
What services can I expect at a Capital One Café?
You can get in-person banking support, enjoy handcrafted beverages and an all-day food menu, work or relax in comfortable spaces, open accounts with no pressure, and attend free financial workshops and events.
Does Capital One Café serve food besides coffee?
Yes, the café offers a full-service coffee bar by Verve Coffee Roasters along with a food menu including breakfast, lunch, snacks, and to-go items.
What perks do Capital One customers get at the Café?
Capital One customers enjoy 50% off handcrafted beverages daily when paying with a Capital One or Discover card and can reserve semi-private nooks for workspace in most locations.
Are there ATMs at the Capital One Café, and can I use them?
Yes, all Cafés have self-service ATMs free for Capital One Checking account holders for deposits, withdrawals, and payments. Non-customers may use them with a small fee.
Can I reserve workspace at the Capital One Café?
Yes, account holders 18+ can reserve private nooks in the café or through the Capital One app for a quiet workspace with tables and outlets.
What are the opening hours of the Capital One Café at Valley Fair?
The Capital One Café at Valley Fair is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 8:00 PM.
What nearby places should I consider visiting around Capital One Café at Valley Fair?
Nearby you can visit Panda Express for quick Chinese food, Andersen Bakery for fresh baked goods, and SomiSomi for Korean ice cream treats. These locations offer convenient dining options before or after your visit to the café.
How can nearby places like Winchester Shopping Center enhance my visit to Capital One Café?
Winchester Shopping Center nearby provides extensive shopping options, making it easy to combine your banking or café visit with shopping and errands in the area.
Are there fitness or wellness options near Capital One Café?
Yes, Orangetheory Fitness is nearby offering gym and active life activities. You can enjoy a workout session and then relax at the Capital One Café with coffee and food.