McDonald's

3.9
1282 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
29 N Milpas St, Santa Barbara, CA
93103, United States

Hours

Reviews

3.9
1,282 reviews
5 stars
606
4 stars
272
3 stars
205
2 stars
81
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unhelpful.

Cleanliness

The restaurant is generally noted for its cleanliness, with many reviews highlighting well-maintained facilities.

Order Accuracy

There are frequent complaints about incorrect orders and issues with food preparation, leading to customer dissatisfaction.

Speed of Service

While many customers appreciated the fast service, some experienced long waits, particularly during busy times.

Safety Concerns

Several reviews mentioned issues with loitering and the presence of homeless individuals, raising safety concerns for some customers.
  • NW
    Nelly W
    Dec 21, 2025
    4.0
    Everything was excellent, except for the lady who filled up drinks doesn't follow hygiene rules and put her fingers inside the cup.
  • CS
    Chris Stankewich
    Dec 13, 2025
    3.0
    Ordered curbside... Waited 10 minutes no big Mac. Go in there it is getting cold. They offered to redo the burger.
  • WL
    Wen Li
    Dec 9, 2025
    5.0
    12月9/25李文导讲解细致,驾驶安全。服务贴心周到非常感谢
  • EM
    evaristo martinez
    Nov 10, 2025
    5.0
    Quick and easy online ordering and delivery, this location does not have a drive-thru so be prepared to get off or just order online and park on tje indicated parking slots, very fast service.
  • DL
    David Lehtinen
    Oct 26, 2025
    3.0
    I generally do not give a bad review. But this a missed opportunity to correct things. I ordered food and sat down against a wall and had my table number in view not hiding it at all. When I came in there were maybe 15 people in the place. Thirty-five minutes later I sat listening to music before I went to check on my order assuming they got busy sitting on the counter. I got fresh fries but that was it. I am not one to complain but this was a failure having worked in the restaurant industr before this could have been corrected and I would not know if things took longer. I saw the girl circle part of the restaurant multiple times and hand others food. I was not hiding or trying to make it difficult for them because I do know what it is like but things should have been corrected without me asking. 35 minutes is unacceptable unless the place is slammed I would have been understanding. But sitting their getting cold and no follow up. To look again for the number. I saw nothing blocking from seeing the number. I hope there is a training after this to correct this.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's on 29 N Milpas St, Santa Barbara?

McDonald's is open 24 hours for dine-in every day of the week at this location.

When is the drive-through service available at this McDonald's?

The drive-through is open 24 hours every day at the 29 N Milpas St location.