McDonald's

3.8
1954 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
666 Harbor Blvd, Santa Ana, CA
92704, United States

Hours

Reviews

3.8
1,954 reviews
5 stars
881
4 stars
391
3 stars
280
2 stars
118
1 star
284

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Temperature

Several customers mentioned receiving cold or improperly cooked food, while a few noted that food was hot and fresh.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Management Issues

Reviews pointed to problems with management, including rude behavior from managers and poor handling of customer complaints.

Overall Experience

While some customers praised the friendly staff and good food, the majority of feedback indicated a negative overall experience due to service delays and order mistakes.
  • PR
    Paul Ruiz
    Dec 25, 2025
    1.0
    Food was cold the worker was mean the one w the piercings. My food look like my toddler made it. I would say stay away from this McDonalds there’s plenty of ones where the environment is them judging u and being rude. It’s not our fault ur working at McDonald’s. We all start somewhere take pride.
  • AS
    AP Janitorial Svc.
    Dec 14, 2025
    2.0
    They need to improve!
  • JB
    Joselyn Bernal
    Dec 7, 2025
    1.0
    do not go here they always take forever i want refund
  • DG
    Desiree Garza
    Dec 3, 2025
    4.0
    Food,service & deals are reasonable but they do not accept EBT
  • JV
    Josue Vasquez
    Dec 2, 2025
    1.0
    Ordene una orden de nugget y no me quisieron dar salsa y que si la quería me costaría 55 centavos por una salsa es algo adsurdo cuando estoy comprando nugget

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 666 Harbor Blvd, Santa Ana?

McDonald's is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.