McDonald's

3.8
1938 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
666 Harbor Blvd, Santa Ana, CA
92704, United States

Hours

Reviews

3.8
1,938 reviews
5 stars
873
4 stars
388
3 stars
279
2 stars
117
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Mixed reviews on food quality; some customers enjoyed hot and fresh meals, while others received cold or incorrect items.

Staff Attitude

Feedback on staff varied, with some praising friendly service while others noted rudeness and unprofessional behavior.

Operational Efficiency

Many reviews highlighted inefficiencies in order processing and management, leading to frustration among customers.

Cleanliness

Concerns were raised about cleanliness in the dining area and restrooms, impacting overall customer satisfaction.
  • MM
    Mina Malek
    2 days ago
    1.0
    Adrianna the manager is rude, never again.
  • MS
    Marian S
    2 days ago
    2.0
    Rude and unhelpful manager at this branch (Adrianna)
  • SP
    Suzy Perez
    Oct 27, 2025
    3.0
    Fries were almost cold but warm enough for me not to get a freshly fried batch. Burgers were as decent as McDonald's is gonna get.
  • TN
    Terry N
    Oct 1, 2025
    5.0
    Everything I Order It's Always Good and Hot
  • FO
    Fernando Ogaz
    Sep 14, 2025
    2.0
    Im so disappointed from this location I can't believe they take 20 long minutes to have my order ready Hope for the next time they do better. P.s Manager Need better employees!!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 666 Harbor Blvd, Santa Ana?

McDonald's is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.