Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.8
689 reviews
5 stars
320
4 stars
150
3 stars
86
2 stars
36
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent, with some staff providing excellent service while others are reported as rude or inattentive.
Food Quality
Food quality varies significantly; many customers enjoy fresh and delicious meals, but there are frequent complaints about cold or poorly prepared items.
Order Accuracy
Numerous reviews indicate frequent order mistakes, leading to customer frustration.
Cleanliness
The restaurant is generally reported as clean and well-maintained, contributing positively to the dining experience.
Wait Times
Customers often experience long wait times, especially during busy hours, which affects overall satisfaction.
- AAariana1 day ago1.0very rude employees
- DTDana TorresNov 17, 20251.0The older lady had an attitude
- XXxu xuNov 15, 20251.0The manager valentina was really rude. I was waiting in line for 5 minutes while she was on the phone with family. I complained about the attitude, then she told me to get my food somewhere else. If you don't value customers, this job is not for you.
- PKPeter KeuneNov 11, 20251.0Takes about 15-20 minutes to make your food. If you order on the app, theyll make you wait longer.
- MSMario SanchezNov 6, 20251.0Hello Had a bad experience here. Ordered food and sat inside. Noticed there is a bad problem with flies and mosquitoes in dining area. Not what you want when. You going to have lunch. Did not want to complain, as there was a line of people waiting to order This ruined our meal.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 3600 W McFadden Ave, Santa Ana?
McDonald's is open daily from 6:00 AM to 10:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 6:00 AM to 10:00 PM.
What are the delivery hours for McDonald's at this address?
Delivery is available daily from 9:00 AM to 6:00 PM.
Does this McDonald's accept mobile payment options?
Yes, it accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food online from this McDonald's location?
Yes, you can place orders online through their delivery site or McDonald's App.
What types of menu items are served here?
McDonald's serves breakfast, lunch, dinner, desserts, coffee, and has a children's menu.
Is this McDonald's location accessible to customers with disabilities?
Yes, it has wheelchair-accessible entrance, seating, and restrooms.
What nearby places can I visit before or after dining at McDonald's on W McFadden Ave?
You can visit Walmart Santa Ana for shopping, Walmart Pharmacy for health needs, or Quick-Tag for pet supplies, all close by.
Is there a pharmacy near McDonald's at this location?
Yes, Walmart Pharmacy is nearby and offers vitamins, supplements, and convenience store items.
Are there local services near McDonald's that might be useful for customers?
Yes, services like Jackson Hewitt Tax Service for financial advice and Minute Key for locksmith needs are close to McDonald's.