McDonald's

3.6
1698 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2300 S Main Street, Santa Ana, CA
92707, United States

Hours

Reviews

3.6
1,698 reviews
5 stars
733
4 stars
315
3 stars
210
2 stars
98
1 star
342

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Cleanliness

Customers frequently mentioned dirty restrooms and unclean dining areas, contributing to a negative overall experience.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items.

Atmosphere

Several reviews noted an uncomfortable atmosphere due to the presence of homeless individuals and general disarray in the restaurant.
  • CS
    Cynthia Salazar
    5 days ago
    3.0
    Never get my order right. They never great you! Always with attitude!
  • JJ
    Jackal
    Oct 30, 2025
    5.0
    Restroom very dirty, maybe was to early morning!
  • DD
    Drew
    Oct 12, 2025
    1.0
    Ordered a quarter pounder with NO pickle and extra mustard They decided it would be comical to give me one with EXTRA pickles and no mustard. Some guy with long hair handed me my food laughing too. Sad because all of the nice pictures on the wall talking about the origins of this place are awesome and then to be served like that is beyond a disgrace.
  • CS
    Carolyn Silva
    Oct 9, 2025
    1.0
    Shut this place down , cold old fish fillet, old cold apple pie, don’t make their burgers right missing something every time cheeseburger with only one bun, serves old food !!
  • AS
    Angie Solorio
    Oct 5, 2025
    2.0
    This location has disappointed me time and time again. From their sadly skinny french fries to their thin patties- and now no bacon on my BACON quarter pounder when all I asked for is no sauces, pickles, and onion on it… don’t get me wrong, the food itself isn’t all that bad but the presentation and amount is. They also forgot my happy meal’s juice box too this order.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2300 S Main Street, Santa Ana?

This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer delivery and curbside pickup options?

Yes, McDonald's provides delivery, curbside pickup, same day delivery, and no-contact delivery services at this location.