McDonald's

3.7
954 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2701 West Macarthur Blvd, Santa Ana, CA
92704, United States

Hours

Reviews

3.7
954 reviews
5 stars
398
4 stars
201
3 stars
148
2 stars
64
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, both in-store and at the drive-thru.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff members.

Cleanliness

Some customers noted that the restaurant was clean, while others mentioned it was dirty or poorly maintained.

Food Quality

Feedback on food quality was mixed, with some enjoying the food while others complained about it being cold or poorly prepared.
  • AG
    Axel Gutierrez
    Dec 12, 2025
    1.0
    It takes them sooooooooooooo long for just to coffees to make
  • SP
    Sandra Pitts
    Dec 6, 2025
    1.0
    It was a bad experience I wanted the Grinch meal and they said they didn't have it but those people lied and service was sucks they took to long over all I would give it one
  • DR
    Darlene Stinson (Realtor)
    Dec 3, 2025
    4.0
    I know this is a silly post, but the only thing I order at McDonald's is a Filet O Fish sandwich. I always order them with a side lettuce, which cost $0.25. I barely get a sprinkle of lettuce on it or they don't put it on at all. And I should add, that it's most McDonald's not just this one. I'm hoping this review will inspire them to be more intentional when they add it side of lettuce on my Filet-O-Fish sandwich.
  • TP
    terry peacock
    Nov 2, 2025
    1.0
    You can go to a restaurant and eat a full course meal, that's cheaper & better than this place
  • EE
    Eli
    Oct 6, 2025
    4.0
    Food is the same as every other McDonald's. I love their vanilla shake.

Frequently Asked Questions About McDonald's

What are the hours for dining in at McDonald's on weekdays?

McDonald's in Santa Ana is open for dining from 5:00 AM to 11:00 PM Monday through Thursday, and from 5:00 AM to midnight on Friday and Saturday. On Sunday, it closes at 11:00 PM.

When can I use the drive-thru service at this McDonald's?

The drive-thru opens daily at 5:00 AM. It closes at 11:00 PM Monday through Thursday and on Sunday, and at midnight on Friday and Saturday.