Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,850 reviews
5 stars
809
4 stars
354
3 stars
259
2 stars
130
1 star
298
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent, with reports of rude staff and poor order accuracy.
Cleanliness
The restaurant is often reported as dirty, with issues in both dining areas and restrooms.
Food Quality
Food freshness and preparation quality are frequently criticized, with complaints about cold items and incorrect orders.
Location Issues
The presence of homeless individuals and safety concerns in the area negatively impact the dining experience.
Positive Experiences
Some customers report positive experiences with friendly staff and quick service, particularly during less busy times.
- AAAngelica1 day ago1.0ClaraAaa mente está ahí el Sign que dice seis dólares cuando le dije a la señorita está segura de qué son 14 porque afuera dice seis me dijo no está 14 50, dije entonces le dije cancele mi orden entonces porque eso es este Bad Advertising o a lo mejor se venció porque allá arriba dice temporalmente So está bien. Cancélemelo cuando la otra compañera se dio cuenta que yo era la del Uber no solamente me me canceló mi orden, también me canceló la orden del cliente y me dijo que me iba a reportar con Uber, porque yo no debo de estar comiendo cuando trabajo estaba muy molesta porque le dije oiga porque hace eso ya le estoy diciendo que cansele mi comida, si es que también está contra el Uber, cancele mi comida y deme del cliente, rotundamente, me dijo que no le dije , oiga no hay necesidad de qué se porte usted así la gente está pasando momentos difíciles para que ustedes los trate así no es justo y mire por mala hasta me dio $10 más me dio vaya justicia del destino porque me hizo perder mi orden si no es feliz señora renuncie porque hay miles de personas que quisieran tener su trabajo en estos tiempos, mucha gente no encuentra así que dile gracias a Dios que tiene trabajo y a la cajera que trató de ayudarme. Gracias por ser amable y tratar de ayudarme.
- LHLorenzo HernándezNov 17, 20254.0Algo lento
- SBStephanyy BgNov 9, 20251.0horrible service!!!
- DFDestiny FigueroaNov 1, 20251.0Please double and triple check your kids drinks! I was given an already opened chocolate milk with my daughter’s happy meal. Thankfully I was able to notice before she could drink. (She’s small and unable to open the milk alone hence why I noticed it). Immediately called the store within 20 minutes of my order and was never answered. I called about 40 times back to back. This is completely unacceptable, disgusting and unsanitary to say the least! WHO WAS DRINKING THE MILK AND PUT IT BACK?? HEALTH DEPARTMENT IMMEDIATELY!!
- DDDonna Sevilla DiazOct 14, 20253.0Customer service, it's okay, but all employees or on their phones.Instead of checking orders to be on time,
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 301 E 1st St, Santa Ana?
McDonald's in Santa Ana operates daily from 5:00 AM to 1:00 AM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open every day from 5:00 AM to 1:00 AM.
Can I order McDonald's at this location for delivery? If so, what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 12:45 AM.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location provide to customers?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the menu to decide what to order before visiting?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
Which nearby automotive services are available if I need vehicle support before or after my visit?
Nearby automotive services include Standard Rebuilders, Go Used Tires, 1st Street Imports, Downtown Tires And Auto, Downtown Glass, Ace Auto Care, Executive Tint, Santa Ana Express Car Wash, and Titanium International Motors.
Are there any nearby dining options besides McDonald's in the area?
Yes, nearby dining options include The Firepit Mexican Grill, Jugos Acapulco, Acapulco Tamales y Mas, and The Mexican taco, offering a range of Mexican cuisine and fast food.
What nearby facilities can help me find parking or entertainment near McDonald's on 1st St?
The Blue Lot nearby offers parking, art gallery exhibits, and a flea market experience for visitors.