McDonald's

3.7
1864 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
301 E 1st St, Santa Ana, CA
92701, United States

Hours

Reviews

3.7
1,864 reviews
5 stars
813
4 stars
357
3 stars
262
2 stars
132
1 star
300

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness Concerns

Several reviews highlighted issues with cleanliness in the dining area and restrooms, with some describing the environment as dirty.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others noted stale or improperly prepared items.

Customer Experience

While some customers praised friendly staff and quick service, others expressed frustration over negative interactions and lack of attention.
  • LS
    Luis Sanchez
    3 days ago
    1.0
    McDonald's app is supposed to save you time, yet they park you every time.
  • JB
    James Bryant
    4 days ago
    1.0
    The manger at the store on first Street didn't want to help me at on the phone !! And then even hung up on me I could believe it so I called back and why did you hang up sir I had more questions then about 3 to. 4 min se hangs up again ... I'm a paying costumer and a soon I was done he said okay sir and hung up again!! I so blew my mind again and that this mans working with ppl how are trying there to live and take of there family and just hangs up on us and something need to change with this man
  • CL
    chinchi lee
    Dec 14, 2025
    1.0
    It is a very bad restaurant. If you go drive through, remember to check your order. They didn't give us the complete order. Miss some items. It's not a honest restaurant.
  • YG
    YAHUDAH gomez
    Dec 12, 2025
    4.0
    De aquí lo único que compro es el café me gusta mucho muy buen café En comida no puedo opinar porque no compro
  • AA
    Angelica
    Nov 23, 2025
    1.0
    ClaraAaa mente está ahí el Sign que dice seis dólares cuando le dije a la señorita está segura de qué son 14 porque afuera dice seis me dijo no está 14 50, dije entonces le dije cancele mi orden entonces porque eso es este Bad Advertising o a lo mejor se venció porque allá arriba dice temporalmente So está bien. Cancélemelo cuando la otra compañera se dio cuenta que yo era la del Uber no solamente me me canceló mi orden, también me canceló la orden del cliente y me dijo que me iba a reportar con Uber, porque yo no debo de estar comiendo cuando trabajo estaba muy molesta porque le dije oiga porque hace eso ya le estoy diciendo que cansele mi comida, si es que también está contra el Uber, cancele mi comida y deme del cliente, rotundamente, me dijo que no le dije , oiga no hay necesidad de qué se porte usted así la gente está pasando momentos difíciles para que ustedes los trate así no es justo y mire por mala hasta me dio $10 más me dio vaya justicia del destino porque me hizo perder mi orden si no es feliz señora renuncie porque hay miles de personas que quisieran tener su trabajo en estos tiempos, mucha gente no encuentra así que dile gracias a Dios que tiene trabajo y a la cajera que trató de ayudarme. Gracias por ser amable y tratar de ayudarme.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 301 E 1st St, Santa Ana?

McDonald's in Santa Ana operates daily from 5:00 AM to 1:00 AM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open every day from 5:00 AM to 1:00 AM.