McDonald's

3.5
254 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable

Location

McDonald's
John Wayne Airport - Sna Conc B, Santa Ana, CA
92707, United States

Hours

Reviews

3.5
254 reviews
5 stars
89
4 stars
54
3 stars
46
2 stars
21
1 star
44

What are people saying?

AI-generated from recent customer reviews

Pricing

Customers consistently noted that prices are significantly higher at this airport location compared to regular McDonald's outlets.

Service Quality

Feedback varied, with some praising the efficiency and friendliness of staff, while others reported slow service and unhelpful management.

Food Quality

While some customers enjoyed their meals, others complained about food being cold, poorly prepared, or not meeting expectations.

Cleanliness

Several reviews mentioned issues with cleanliness in the dining area and food preparation.
  • BJ
    ben jones
    5 days ago
    1.0
    Don't go there. The prices are higher. You can't use the app. My food took 25 minutes. I asked where my food was after 20 minutes. Several menu options unavailable. Food was cold. Every employee was moving like we didn't have a flight to catch. I never leave reviews, but this place was that bad. I recommend eating literally anywhere else, before you get to the airport over this place.
  • DA
    Devon Andrade
    Jan 5, 2026
    1.0
    Worst employees ever. Asked questions about the app and they laughed in ky face. Fast food is already a low bar. The employees were able to bring the bar even lower. Bravo
  • EI
    Emily Im
    Jan 4, 2026
    5.0
    I’m here at the Mcdonalds in terminal B and I just have to say this is the nicest mcdonalds I’ve been to and I mean that in terms of service and food accuracy. It mostly tastes the same at every mcdonalds so that’s not important. First a sweet lady came up to me to tell me they don’t take the app while I was fumbling with the machine to put in my app code. And then my food came out quick, with 100% accuracy. Never have I had that at a mcdonalds. My filet o fish came with the perfect amount of extra tar tar sauce where it’s not too little and not absolutely drenched in it. And they were kind enough to give an extra side of tar tar sauce to customize. And my other burger had extra onions and mustard on it. Perfect. Thank you for making my stressful airport trip less stressful. Didn’t expect that.
  • ER
    Elliot Roush
    Dec 8, 2025
    1.0
    They have the new self service kiosks, and they're supposed to bring the food to your table for "for here" orders. Instead they don't even do that here, so I got a melted mcflurry for trying to follow directions
  • CA
    Carol Acosta
    Dec 1, 2025
    2.0
    The food was McDonald's good. Pricing was airport pricing, very expensive for McDonald's. The menu offers hot lattes for over $6, but the latte machine isn't available, but of course this is something we ordered. Hence this review. Manager was hesitant to refund, but very willing to offer a trade. This was fine, but at a lesser cost item. I traded for OJ just trying to get my food. Husband saw the price afterwards and decided a hash brown would make up the difference of $2. Oh no!! The probably less than .50 to make item was equal to us asking to trade for a McDonald's franchise! My point is the manager must be aware of pricing therefore knew the exchange was in their favor. Horrible business practice!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at John Wayne Airport Concourse B?

This McDonald's is open daily from 4:30 AM to 5:00 PM, except on Sundays when it opens at 5:30 AM.

Does McDonald's at John Wayne Airport offer drive-through service?

Yes, drive-through service is available daily from 4:30 AM to 5:00 PM, with Sunday opening at 5:30 AM.