McDonald's

3.7
1602 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1526 West Edinger Street, Santa Ana, CA
92704, United States

Hours

Reviews

3.7
1,602 reviews
5 stars
705
4 stars
303
3 stars
206
2 stars
110
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Several reviews mentioned stale or cold food, with some customers expressing disappointment in the overall quality.

Cleanliness

There were complaints about unsanitary conditions, including dirty restrooms and food preparation areas.

Positive Staff Interactions

Some customers highlighted friendly and helpful staff members, particularly during morning shifts.

Inconsistent Experience

Customers noted that experiences varied widely, with some visits being satisfactory while others were frustrating.
  • MC
    maria castro
    Nov 11, 2025
    5.0
    Bien mis niños juegan un rato en el espacio de juego!!
  • CR
    Cesar Rios
    Nov 8, 2025
    1.0
    Came here thinking I can use the rewards for the 20% off drive thru. Ordered a couple combos and happy meals. Decided to try the buy one get one for 1 double cheese and apparently that cancelled out the discount and they didn't tell me that until I was getting my food and I had already paid. No one told me while ordering or when paying that my code was now cancelled because of this one little thing that they could've cancelled and sold me separately if they wanted to help me out but no. Zero help or explanation and no consideration. Been coming here for years and atleast before the servers where great now they're rushed to push you out and give you zero help or service. Absolutely garbage service here
  • BR
    Betsy R
    Nov 1, 2025
    5.0
    Emily is such a sweet worker there. I don’t know her personally but she helped me with menu questions I had. She also brought my food to curbside. She’s such a sweet girl and very helpful, you can tell me puts effort into making everything right. Thanks emily :)
  • JS
    John Steed
    Oct 29, 2025
    3.0
    They gave my order to someone else. Had to wait for them to remake. Also the app wouldn't give me the option of selecting a pickup space. None of this is a big deal but it is annoying because I specifically went there because I was in a rush and didn't have time to wait
  • AM
    Anthony MeGa
    Oct 21, 2025
    5.0
    Muy agradable y limpio lugas con un muy buen trato.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1526 West Edinger Street in Santa Ana?

McDonald's at this location operates 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's offer delivery services?

Yes, delivery services are available 24/7 through their online ordering portal and mobile apps.