McDonald's

3.7
1614 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1526 West Edinger Street, Santa Ana, CA
92704, United States

Hours

Reviews

3.7
1,614 reviews
5 stars
713
4 stars
304
3 stars
206
2 stars
110
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in restrooms, with reports of cockroaches and mold.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning stale or cold items and incorrect orders.

Staff Attitude

Mixed feedback on staff demeanor, with some praising friendly employees while others noted rudeness and lack of professionalism.
  • AD
    Alejandro Delgadillo
    Dec 25, 2025
    1.0
    The workers of this establishment are incompetent. They always seem to forget items regardless if its the holiday season or not. They need to manage their team with a new system to check if all items are accounted for.
  • ZZ
    Zam Z
    Dec 21, 2025
    1.0
    Fix your restaurants. All the McDonald's I go now are full of homeless and the restrooms are disgusting. The food takes longer than before 15 mins for a happy meal and 1 hamburger. Sunday Dec 21, 2025 3 pm
  • MN
    Michael Noon
    Dec 6, 2025
    1.0
    Staff is so unaware of the surroundings. UberEats has to wait at least 30 minutes. This location has NEVER been able to meet minimum standards.
  • MC
    maria castro
    Nov 11, 2025
    5.0
    Bien mis niños juegan un rato en el espacio de juego!!
  • CR
    Cesar Rios
    Nov 8, 2025
    1.0
    Came here thinking I can use the rewards for the 20% off drive thru. Ordered a couple combos and happy meals. Decided to try the buy one get one for 1 double cheese and apparently that cancelled out the discount and they didn't tell me that until I was getting my food and I had already paid. No one told me while ordering or when paying that my code was now cancelled because of this one little thing that they could've cancelled and sold me separately if they wanted to help me out but no. Zero help or explanation and no consideration. Been coming here for years and atleast before the servers where great now they're rushed to push you out and give you zero help or service. Absolutely garbage service here

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1526 West Edinger Street in Santa Ana?

McDonald's at this location operates 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's offer delivery services?

Yes, delivery services are available 24/7 through their online ordering portal and mobile apps.