Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,168 reviews
5 stars
966
4 stars
422
3 stars
306
2 stars
114
1 star
360
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially at the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, particularly with online and app orders.
Staff Attitude
Feedback varied on staff friendliness, with some praising helpful employees while others reported rude or indifferent service.
Food Quality
While some customers enjoyed the food, there were multiple reports of cold or stale items, and inconsistent quality across orders.
Cleanliness Issues
Several reviews mentioned cleanliness problems, particularly with the ice machine and overall restaurant hygiene.
- JSJanet SorianoNov 15, 20251.0They always forget to place my hash browns in the bag .. for the morning breakfast.. no ketchup ever !! Or napkins Ridiculous
- AHAle HernanNov 14, 20251.0Mal servicio en todo el sentido no dan la bienvenida no dan bien el producto, le gritan al cliente y no dan completo el pedido me hizo falta dos mcmuffin .. deben tener buen servicio no importa que no me dieron los panes pero si el importante el servicio, amabilidad, empatia, debe ser primero el clien.. muy mal servicio y les doy una estrella porque no deja enviar la opción porque no tiene nada de extrellas
- SASteven AndersonNov 11, 20251.0Slow
- MPMarian PytluarOct 23, 20251.0I waited 30 minutes for my order!!! is this McDonald's???!!!!!
- ATAnup TuranOct 19, 20251.0The employee not help I’m say 5 6 time but he don’t helping me
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's located at 1100 S Grand Ave, Santa Ana?
McDonald's at 1100 S Grand Ave, Santa Ana is open 24/7 every day of the week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through open 24 hours a day, 7 days a week.
What delivery services does McDonald's at this location provide?
They offer delivery through McDelivery, same-day delivery, no-contact delivery, and curbside pickup.
Can I order McDonald's using a mobile app at this location?
Yes, you can order via the McDonald's app available on both Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's on S Grand Ave?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view the full menu and place an order online for this McDonald's?
You can view the full menu and order online at their official website or through the McDonald's delivery link.
Does this McDonald's location offer free WiFi?
Yes, free WiFi is available at this McDonald's location.
What are some nearby places of interest to McDonald's at 1100 S Grand Ave?
Nearby places include Grand Market grocery store, StarWok Express and Donut Star fast food, and the Santa Ana Adult Day Health Care Center.
How can nearby Grand Market benefit customers visiting McDonald's?
After enjoying a meal at McDonald's, customers can conveniently shop for groceries and essentials at Grand Market located nearby.
What other dining options are close to this McDonald's in Santa Ana?
Nearby dining choices include StarWok Express and Donut Star (fast food and donuts) and Mariscos El Oscar (seafood restaurant).