Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,101 reviews
5 stars
898
4 stars
442
3 stars
319
2 stars
143
1 star
299
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful service from staff, particularly from management, indicating a need for better training.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
Mixed reviews on cleanliness; some customers noted dirty tables and sticky floors, while others found the restaurant clean.
Speed of Service
Customers experienced long wait times, especially during busy hours, with some reporting delays in receiving their orders.
Food Quality
While some customers enjoyed the food, others reported issues with stale items and incorrect orders.
- TFTop Fun4 days ago5.0McDonald’s is a dependable stop for quick, familiar comfort food. The menu offers classic favorites like fries, burgers, and breakfast items that are consistent across locations. Service is usually fast, especially with mobile ordering and drive-thru options. While it’s not gourmet and quality can vary slightly by restaurant, McDonald’s remains a convenient, affordable choice for a fast and predictable meal.
- DHDavid HongNov 17, 20251.0ARE YOU SERIOUS??? YOU CHARGE FOR SAUCES EVEN IF YOU BUY CHICKEN MCNUGGETS???!!! And I'm not talking about extra sauces. They don't give you ANY sauces if you purchase chicken McNuggets! AVOID THIS PLACE
- KMKaren MartinezNov 13, 20251.0I ordered a medium vanilla latte through the drive-thru, and I received a small. I go in the store to ask if this was a medium and a girl in a blue, not sure if she was the supervisor, but she said it was and walked away. She lied to me, so she didn't have to deal with getting me a medium. Worse service ever. I didn't even get my medium latte.
- PMPFC MezaNov 9, 20255.0I like burger
- MMMaria MejiaOct 15, 20251.0La MANAGER MARIA fue muy grosera pase por el drive thru y solo por unos simples vasos de agua empezo a ser grosera, en vez de solucionar, yo también trabajo en McDonald’s y se supone que es atención al cliente!!!🙄😡
Frequently Asked Questions About McDonald's
What are the regular hours of operation for McDonald's at 1011 E 17th St, Santa Ana?
McDonald's is open from 5:00 AM to 1:00 AM Monday through Wednesday, 5:00 AM to 6:00 PM Thursday, 5:00 AM to 4:00 AM Friday, open 24 hours Saturday, and 4:00 AM to 1:00 AM Sunday.
Does this McDonald's location offer drive-thru service and what are the drive-thru hours?
Yes, this McDonald's has a drive-thru open from 5:00 AM to 1:00 AM Monday through Wednesday, 5:00 AM to 6:00 PM Thursday, 5:00 AM to 4:00 AM Friday, 24 hours Saturday, and 4:00 AM to 1:00 AM Sunday.
Can I order delivery from this McDonald's and what are the delivery hours?
Delivery is available daily. Hours are 5:00 AM to 12:45 AM Monday through Thursday and Sunday, and extended to 3:59 AM on Friday and Saturday.
What services does this McDonald's location provide?
Services offered include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What payment methods are accepted at McDonald's at 1011 E 17th St, Santa Ana?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from this McDonald's location?
Yes, you can order via the McDonald's App available for iOS and Android devices.
Where is McDonald's located?
McDonald's is located at 1011 E 17th St, Santa Ana, CA 92706, United States.
What nearby restaurants are close to McDonald's at this location?
Nearby restaurants include IHOP, El Centenario Grill and Seafood, and Super Antojitos Express #2, providing a variety of dining options from breakfast to seafood and Mexican cuisine.
Are there any nearby landmarks or recreational places near McDonald's at 1011 E 17th St?
Yes, nearby places include Circo Hermanos Caballero - Blue Unit (a circus) and BRAVO Cardio Club SANDY Zumba (a gym and sports venue) where customers can enjoy entertainment or fitness activities before or after visiting McDonald's.
What nearby health and medical facilities can customers find near this McDonald's?
Customers can find services such as Maya Gang (acupuncture), Life Center (fertility and medical services), Sweet Tooth Dental Group, LV Dental Group, Two Fifteen pharmacy, and AllCare Pharmacy nearby for health and medical needs.