Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,114 reviews
5 stars
906
4 stars
443
3 stars
322
2 stars
144
1 star
299
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with reports of both friendly and rude staff, leading to inconsistent service quality.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and inadequate responses from staff when addressing these problems.
Cleanliness
While some customers noted cleanliness and a pleasant environment, others reported sticky floors and unkempt areas, indicating inconsistency in maintenance.
Speed of Service
Service speed is inconsistent, with some customers experiencing quick service while others faced long waits, particularly during busy times.
Management Issues
Several reviews highlighted poor management and lack of employee training, contributing to negative customer experiences.
- JJJohn6 days ago5.0Drive thru is so quick and the food is fresh!
- JGJonathan GutierrezJan 2, 20265.0This McDonald's is one of the best locations I've been too and fastest . Morning or night they will have your food ready in a breeze and accurately plus the workers are polite and friendly. Thank yall staff for actually being fast unlike other McDonald's !
- MRMaria RomanDec 13, 20251.0Ordered large fries no salt on 12/13/25 5pm was eating into them the 1st top ones no salt getting to middle lime the pour the salt on purpose had to throw away.
- AEAda EstevezDec 8, 20252.0I went to McDonald’s on 12/07/25 on 17 and Lincoln first part of my order was incomplete I was missing a drink and Oreo shake but I didn’t stand up cause the guy who bring the food was serving to other people so I thought he was going to bring my drinks but never did so I finished my food and the drink never show up so I went to the counter and the manager and other girl was standing talking and the cashier come to me and ask if I need something I say yes my drinks and he was like oh I give it to you right now so I ask for the manager and she came and like whatever said hi she don’t even ask how can I help you but any ways I told her the my drink never show and I was finished my food and she said maybe the guy forgot we can get your drinks right now and I was like really not even a sorry well that was one my son said after he finished eating that he doesn’t feel good he want to go home and we was about to see the tree lighting at orange but we couldn’t cause I have to drop my son and like about 2 hours that ones the we eat hamburgers was feeling really bad we star vomiting and some has diarrhea 3 of my kids couldn’t go to school. last time I go eat hamburgers there.
- SSSeanDec 6, 20255.0It was packed in there, but Rudy was incredibly friendly and went out of his way to offer warm water to heat up our baby’s bottle, without us even having to ask!
Frequently Asked Questions About McDonald's
What are the regular hours of operation for McDonald's at 1011 E 17th St, Santa Ana?
McDonald's is open from 5:00 AM to 1:00 AM Monday through Wednesday, 5:00 AM to 6:00 PM Thursday, 5:00 AM to 4:00 AM Friday, open 24 hours Saturday, and 4:00 AM to 1:00 AM Sunday.
Does this McDonald's location offer drive-thru service and what are the drive-thru hours?
Yes, this McDonald's has a drive-thru open from 5:00 AM to 1:00 AM Monday through Wednesday, 5:00 AM to 6:00 PM Thursday, 5:00 AM to 4:00 AM Friday, 24 hours Saturday, and 4:00 AM to 1:00 AM Sunday.
Can I order delivery from this McDonald's and what are the delivery hours?
Delivery is available daily. Hours are 5:00 AM to 12:45 AM Monday through Thursday and Sunday, and extended to 3:59 AM on Friday and Saturday.
What services does this McDonald's location provide?
Services offered include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What payment methods are accepted at McDonald's at 1011 E 17th St, Santa Ana?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from this McDonald's location?
Yes, you can order via the McDonald's App available for iOS and Android devices.
Where is McDonald's located?
McDonald's is located at 1011 E 17th St, Santa Ana, CA 92706, United States.
What nearby restaurants are close to McDonald's at this location?
Nearby restaurants include IHOP, El Centenario Grill and Seafood, and Super Antojitos Express #2, providing a variety of dining options from breakfast to seafood and Mexican cuisine.
Are there any nearby landmarks or recreational places near McDonald's at 1011 E 17th St?
Yes, nearby places include Circo Hermanos Caballero - Blue Unit (a circus) and BRAVO Cardio Club SANDY Zumba (a gym and sports venue) where customers can enjoy entertainment or fitness activities before or after visiting McDonald's.
What nearby health and medical facilities can customers find near this McDonald's?
Customers can find services such as Maya Gang (acupuncture), Life Center (fertility and medical services), Sweet Tooth Dental Group, LV Dental Group, Two Fifteen pharmacy, and AllCare Pharmacy nearby for health and medical needs.