Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
798 reviews
5 stars
278
4 stars
163
3 stars
125
2 stars
58
1 star
174
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to orders.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and inadequate responses when addressing these problems.
Speed of Service
Customers frequently complained about slow service, both in the drive-thru and dine-in, with long wait times for food.
Food Quality
Several reviews mentioned unsatisfactory food quality, including cold items, incorrect preparation, and overall dissatisfaction with the meals.
Cleanliness
There were mixed reviews about cleanliness, with some praising the dining area while others reported dirty restrooms and unsanitary conditions.
- SSshivani srinivasan2 days ago1.0I didn’t get my sauces and I went around twice because I was not heard the first time. Thank you for your service
- SQSohail QurashiDec 30, 20251.0Very, very poor service attendant is about to shout at us, not ready at all to attend to us.
- SLsaul limaDec 30, 20251.0I stopped to get breakfast at 4:12 am said they were not serving at that time
- DADawn AguilarDec 24, 20251.0I ordered 4 large coffees (I do thus at least once a week, first and last time at this location) via mobile order. I waited 9 minutes for my pre-ordered order. When I got homei realized the cup holder had tipped over and two of the coffees had spilled all over my floor mat. This is the only time this has ever happened. I should have known when I noticed it was only one cup holder instead of two. My floormat was saturated with coffee and creamer. Horrible.
- BHBin HuDec 24, 20251.0The drive through got a long line when I arrived.I waited about five or six minutes to reaching the counter. The employee told me the order wasn't ready yet. The order had seven items. She told me to wait in the fourth parking lot, but I waited for 15minutes and no one came out with my food. Then I went back to the counter to ask, and it turned out the employee had forgotten about me. The food was already ready, but they just weren't bringing it out. I asked her for her name, and she started speaking Spanish to me, pretending to be innocent. I am filing a complaint about this McDonald's on google.I also took a picture of this female employee since she refused to tell her name to me. I hope the restaurant should well train the employee before the start work.
Frequently Asked Questions About McDonald's
What are the operating hours of the McDonald's San Ramon location?
This McDonald's is open 24 hours every day of the week.
Does this McDonald's offer a drive-through service?
Yes, the drive-through is open 24/7 every day.
What are the delivery hours for this McDonald's?
Delivery is available from 5:00 AM to 2:00 AM Monday through Thursday and Sunday, 5:00 AM to 3:59 AM on Friday, and 4:00 AM to 3:59 AM on Saturday.
Can I order McDonald's for delivery or pickup online?
Yes, you can order for delivery or pickup online through the provided delivery URL or by using the McDonald's app.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit around this McDonald's in San Ramon?
Nearby places include The Shaky Razor Barber Shop, Extreme Pita restaurant, Diablo Plaza shopping center, and Gaucho Brazilian Steakhouse & Nightclub.
Are there other dining options near this McDonald's?
Yes, nearby dining options include April 8 Cafe (Asian cuisine), Poke Don (Hawaiian/Asian restaurant), Wingstop (chicken restaurant), Senro Sushi (Japanese restaurant), and Subway (sandwich shop).
Where can I find hair and beauty services near this McDonald's?
You can visit The Shaky Razor Barber Shop, Great Clips, Princess Nails, Bollinger Nail Salon, or Lashes N Skin by Jade which are all nearby beauty and hair salons.
How can nearby places enhance my visit to McDonald's at 2481 San Ramon Valley Rd?
You can combine your meal with nearby activities like shopping at Diablo Plaza, catching a boxing class at Rumble Boxing, or enjoying entertainment at Gaucho Brazilian Steakhouse & Nightclub before or after your visit.