McDonald's

3.5
694 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
21001 San Ramon Valley Blvd, San Ramon, CA
94583, United States

Hours

Reviews

3.5
694 reviews
5 stars
238
4 stars
163
3 stars
116
2 stars
51
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Play Area

The indoor play area for kids received positive feedback, with many parents appreciating its design and cleanliness.

Food Quality

While some customers enjoyed fresh food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.

Cleanliness

The restaurant was noted for being clean, although some reviews mentioned that tables and restrooms needed attention.
  • JG
    Jim Gagnon
    Dec 30, 2025
    3.0
    They got rid of the deserts and all day breakfast. Not good.
  • HW
    Heidi Wojcik
    Dec 22, 2025
    1.0
    I ordered a simple cheeseburger online, that's it. It's supposed to save time to order online. I went to the counter to pick up my burger and literally none of the staff acknowledged there being myself and 3 others at the counter. Its really annoying when you have a 30 minute lunch and you are literally standing there waiting for someone to turn around. To make things worse a door dasher came in after the 3 of us, cut in front of all of us and was able to get her order. So I yelled out to the employee like she did, and said can I please get my bag on the counter there. I told him I was before her! He seemed unphased by my comment and more annoyed with me. I suggest you get a person to tend the counter exclusively during busy lunch hours. We are punched out at work and are in a hurry. Don't advertise that we will save time ordering on-line if we just have to wait and be ignored inside of the restaurant just to pick up a simple order.
  • JR
    Joshua Rickman
    Dec 19, 2025
    1.0
    Terrible service Especially Maria
  • TB
    Tom Brock
    Dec 14, 2025
    5.0
    We have been going here a long time. The crew here feels like family. - Bob Loblaw
  • AA
    abdul azam
    Dec 9, 2025
    4.0
    My granddaughter loves there play area. Took her there. She had lemonade.. pretty good. Kid snack box, cane with nuggets, milk fresh apples, toys.. pretty good for the price.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 21001 San Ramon Valley Blvd?

McDonald's at 21001 San Ramon Valley Blvd is open daily from 6:00 AM to 11:00 PM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to midnight, and Friday and Saturday from 5:00 AM to 12:30 AM.