North Beach Pizza

Reviews

• RR

  Rajat

  Nov 13, 2025
  1.0
  Bad customer service
• SG

  Susan Group

  Nov 8, 2025
  5.0
  Good pizza and Caprese salad
• BL

  Barbara Lau

  Oct 25, 2025
  5.0
  Best pizza I have had in a while. North Beach Pizza never disappoints. Your staff is friendly and food is consistently good. My mistake was trying to order pizza and takeout from other restaurants. Okay learned from my mistake. I’m back to stay a dedicated and loyal customer. Thank you!
• LL

  Laurence Lok

  Oct 13, 2025
  5.0
  One of the best pizza places in San Mateo! Hearty delicious flavors. Good portions. Fast delivery. Great staff and customer service. Manager is very friendly and helpful.
• WK

  w k

  Sep 8, 2025
  2.0
  • pro: balanced sauce to cheese ratio; • cons: lackluster crust, missing toppings (and a questionable explanation by the manager for such), deceptive marketing, undisclosed fees Dined in Sunday evening of Sep 7 2025. Fairly empty dining room, was greeted by cashier quickly, and were allowed to seat ourselves. Waitress was prompt and attentive. Ordered off the Brazilian pizza section the 12 inch linguiça acebolada, which was supposed to include kielbasa, onions, oregano, and Kalamata olives (see picture of menu). Pizza came in a reasonable time, but without olives. Waitress came to check part way through (we started eating already, we were hungry) after tending to other customers, and I pointed out the omission of olives to her, to which she said she would check with the kitchen. She came back saying that her manager said yes, they put 4 olives on the pizza, and that the small quantity was due to the fact that Brazilians didn't like olives on pizza. I politely suggested that advertising olives in the description and only putting 4, was not appropriate. She offered to bring olives separately but I declined. In this review i included a picture of the pizza in question, perhaps someone reading this could point out the 4 olives to me, because i counted zero. The bill came and i paid with a credit card. The final check contained a credit card fee (~3.48% by my calculation, see redacted pic of receipt) that was not disclosed on the menu (front and back of the menu attached to this review for reference). I reported this fee to seefees.ca. I wished they would have used linguiça (either Brazilian or Portuguese), but won't count that against them since the description did say kielbasa. Otherwise this was an extremely disappointing experience. It's one thing to make an honest mistake and omit a topping, but to compound that with a bizarre excuse about Brazilians disliking olives on pizza... that doesn't sit well with me. Admittedly I'm not Brazilian so i can't truly verify that claim, but people who dislike olives will naturally order instead some other pizza that doesn't contain olives on the description. Lying about using 4 olives when none are visible is an even worse offense. If this was a pepperoni pizza that came with 0-4 slices of pepperoni, would anyone think that was acceptable? Would anyone believe offering to bring additional unbaked pepperoni on the side was a sincere effort to make things right? I can't say that i, or any other consumer, am a fan of hidden fees. Maybe others will read this review and it will help them make an informed choice how to spend their dining dollars now that they know. Hopefully seefees.ca will also update with this fee. In summary, I believe you should treat others like you want others to treat yourself... and I'm sad to say, North Beach Pizza San Mateo falls extremely short of this standard.

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